Ericsson is one of the leading ICT providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. Our IoT, 5G and automation technology stands ready to unlock a wave of new value and thus bring positive change.

Ericsson Finland employs close to 800 professionals, the majority of whom work in Kirkkonummi, 25 minutes away from the Helsinki city center. Our teams are very international with colleagues of over 40 different nationalities. Together with the Finnish network operators and 100 years of Finnish market experience, we are serving the data hungry nation with mobile technology enabling the benefits of digitalization across the sparsely populated country. Besides that, we focus on research and development especially in the areas of network security, IoT, cloud and 5G setting Ericsson amongst the 10 largest product developers in Finland. 

BDGS SA OSS SD NM Expert Unit is a strategic organization that is set up to support Market Area (MA) customer engagements & deliveries. The Services Expert Unit supports all 5 MA by delivering strategic competence to maximize customer value in selected engagements. Solution Area OSS Service Delivery is looking for Integration Engineers to join its Network Management Expert Unit team in Finland (or Ireland).

Integration Engineer 

The Integration Engineer develops, deploys, integrates, configures and tests solutions and interacts with customer to provide technical, competence development solutions that enhance the customer's competitive position. The Integration Engineer delivers solutions that improve the customers network management in terms of capacity, functionality, end-user-services, and competence built-up. The Integration Engineer identifies add-on sales opportunities via a close cooperation with the customers and promotes the use of global service assets in delivery projects.

As an Integration Engineer you will also work together with development units for new service offerings, service assets development, and product introduction. You will provide your expertise for customers globally both in pre-sales and delivery. You will be a key person for knowledge sharing and you will use your expertise to identify new or add-on sales, and service assets harvesting opportunities.

You are expected to work, cooperate, communicate and travel in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role of an Integration Engineer more than often requires you to take initiative and to able to work independently. You will preferably work remotely as part of virtual teams to be more efficient, but in many cases also travel on-site world wide for customer activities.

Responsibilities

Being part of the Services Expert Unit means you are business mindfull and have and maintain high technical competence. You share your knowledge and make a key contribution in selected customer engagements. You develop and maintain an excellent global network that helps you to perform. Responsibilities for this role include (but are not limited to):

• Introduce end-user solution/application to the network.
• Deliver integration, installation, adaptation, optimization and learning services and support multiple technologies/platforms, including products from other vendors than Ericsson.
• Conduct major updates/upgrades and complex migrations of live networks.
• Troubleshoot with creativity and different approaches for severe, undefined problems in networks and propose suitable resolving solutions.
• Actively identify add-on sales opportunities related to the delivery phases of ongoing projects in order to contribute to extended sales.
• Promote the re-use of global service assets to improve project lead-time, reduce pre-sales and delivery project costs, and add value to our customers.
• Identify product serviceability improvements and service offering improvements as part of customer engagements.
• Participate with technical knowledge in presales activities and thereby assists and contribute to the sales work of the Core 3 team.
• Provide training courses to Ericsson employees and customers in a non-predefined IT-environment
• In a context of rapid technical development and evolution you are responsible for continuously keeping your competence and skills up to date.

Key Qualifications

Candidate should have strong experience on the SI projects within OSS area and should work with high motivation to contribute to Knowledge Sharing, Innovation and Business Generation process.

Willingness to travel in order to fulfill competence, business and customer's requirements.

Education

• University degree in ICT/Engineering (Bachelor or above)

Competence

• Strong cultural awareness and excellent language skills to enable communication throughout the organization
• Consultative approach
• Excellent interpersonal, social & communication skills
• High willingness and ability to share knowledge and experience
• Problem solving and performance oriented
• Entrepreneurial and result driven; makes sure set targets are met
• Excellent oral/written English. Fluency in more languages is highly valued
• Strong technical competence in ENM (Ericsson Network Manager) or SON-OM (Self Organizing Networks Optimization Manager)
• Strong knowledge on HP Blade and Rack-mounted HW and Dell storage systems
• Strong knowledge on Linux operating systems
• Strong knowledge on scripting and programming, including Python and Shell scripting.
• Strong knowledge on Virtualization, Cloud and Container Systems, including Kubernetes, Openstack, VMware, VIO, and Ericsson CEE and NFVI.
• Knowledge on High Availability, Resilience and Backup Solutions
• Knowledge on User management, Audit Logging and Security solutions
• Knowledge of Ericsson's Radio, Core, IMS or Transport networks, their operation and maintenance and optimization.
• Knowledge on legacy OSS-RC / SO-EM / IPTNMS
• Knowledge on Ansible and other CD and CT tools from Ericsson's Devops framework.
• Ericsson's GIAP Senior Integration Engineer certification is highly valued
• Willingness to travel in order to fulfill business and customer's requirements

Base location in Finland (Jorvas) or Ireland (Athlone).

Apply now or the latest 18th November!

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

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Primary country and city: Finland (FI) || || Jorvas, Kirkkonummi || ServEng

Req ID: 296644