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Sr User Experience Researcher

Published date more than one year ago
Posted: more than one year ago
Company Varian Medical Systems
Company: Varian Medical Systems
Location Helsinki
Location: Helsinki

We're driving toward the ultimate victory: a world without the fear of cancer.

The Senior User Experience Researcher will join us in our Helsinki office to help us bring high-quality user experiences to our customers. A successful candidate will have experience in both design research and human factors. You will be responsible for executing a variety of user research studies to support the development and iteration of hardware and software products, as well as the advancement of customer empathy.
  • Partner with user interface designers, product managers, and other stakeholders to identify research needs.
  • Develop plans for user research activities across the product lifecycle from early stage design and product definition activities to post-release assessment.
  • Understand and incorporate business and technical requirements in research strategies.
  • Work with product teams to define user experience goals and metrics
  • Design and conduct a variety of research studies including contextual inquiry, user interviews, focus groups, task analysis, card sorting, expert reviews, design walkthroughs, formative and summative usability tests, and surveys.
  • Synthesize research findings into meaningful themes and translate these results into actionable user centered design and product goals.
  • Evangelize Research findings to stakeholders through written reports and oral presentations.
  • Advance the user experience team’s research toolbox by trying out new research techniques and deliverables.

Requirements:

  • 10 + years of experience in user research with an emphasis on research related to software product design.
  • Masters in Human Factors, Human Computer Interaction, Cognitive Science, or closely related field.
  • Excellent knowledge of all aspects of User Centered Design process and the ability to apply them flexibly across a variety of project types.
  • Experience with design control and regulatory practices and standards for medical devices or similar regulated industry is preferred.
  • Extensive experience working with designers, product managers, and engineers in a fast-paced, rapidly changing environment.
  • Ability to rapidly revise and improvise research plans as needed.
  • Experience with Agile methodologies is a plus.
  • Experience with in-lab and remote, user research tools (e.g., Morae suite, User zoom).
  • Proven project management skills and track record of delivering commitments on time.
  • Ability to prioritize time between multiple projects, and stay flexible with changing schedules and projects while working with multiple teams.
  • A proven track record of working well with multi-disciplinary/multi-cultural teams.
  • Excellent analytical ability, especially with regard to observation of user behavior.
  • Strong oral and written communication skills.

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We're unleashing the power of technology and human ingenuity to achieve new victories in the fight against cancer.  Join us and have a global impact.

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