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System Specialist / On-Site Support

Published date more than one year ago
Posted: more than one year ago
Company Nebula Oy
Company: Nebula Oy
End date April 5, 2020
Due date: April 5, 2020
Location Helsinki
Location: Helsinki

My name is Matias Ihalainen and I am leading our On-Site Support team. I am proud of being able to offer you a chance to join our professional group. Together we are looking for an enthusiastic and self-driven System Specialist to join our team in Helsinki.

YOUR NEXT CHALLENGE?

Our clients in the Helsinki metropolitan area are mainly medium and large companies, to whom we provide a wide range of services. The tasks we do vary but, in a nutshell, they focus on installing, maintaining and troubleshooting our customers' end-user devices. These devices are mainly Windows and Mac workstations, iOS and Android mobile devices and their peripherals. Tasks are performed on the premises of our customers in the capital area. Besides being a technical role, on-site support is strongly a customer service role. Together with our service desk, you ensure that the customers end-users get top-notch service and a problem-free ICT environment.

WHO ARE YOU?

Successful completion of the task requires at least a few years of experience in ICT. You have experience in troubleshooting Windows and Mac workstation environments. You enjoy problem-solving and it works out naturally for you. You can work independently, but as a member of a team, you can always ask for assistance from your colleagues. You understand the basics of other IT infrastructure and terms like AD, SCCM, LAN / WLAN are familiar to you. First and foremost, you are a team player and you are a person who enjoys working with people and you are not afraid to show it.

Our Ideal Candidate Has 

  • Experience in troubleshooting Windows and Mac environments, but also familiar with iOS and Android.
  • Understanding in ICT-infrastructure and ability to see the big picture.
  • Problem-solving and social skills.
  • Ability to travel between customers when necessary, driver’s license and car is needed.
  • Experience in working in a multi-vendor environment.
  • Communication skills fluent in Finnish and basic in English.

WE OFFER

We are an active and youthful work community with experienced ICT-professionals alongside you. You will get a good comprehensive onboarding and modern tools for your tasks, and above all, nice colleagues. In addition to these, you also get good employment benefits, such as extensive occupational health care, lunch, sport & culture benefits. You will work on a variety of challenging local support tasks. In addition to your own expertise, you will have a chance to develop our services and influence on how we work.

By working in our on-site support team, you can develop your skills and challenge yourself daily with some of the best people in the field. Take a moment to get familiar with what our own employees say about us HERE.

INTERESTED?

If you are hungry for new challenges, please apply for the job right away. You can apply in Finnish is you wish!

Selection is ongoing, so do not hesitate to get in touch by email matias.ihalainen@inmicsnebula.fi. The last day to apply is 5.4.2020.

APPLY 

 

Welcome to Telia – Home to your next big opportunity!

We are Telia Inmics-Nebula, an ICT company within Telia's B2B family and we have solid experience in providing cloud services, advanced ICT environments, and end-user services. With 500 experts, we provide versatile expert services for every company that aims to make their business more profitable and provide a better employee and customer experience. We are constantly working to increase the number of our experts. We currently work in nine locations: Helsinki, Tampere, Turku, Lahti, Jyväskylä, Joensuu, Vaasa, and Oulu. We want to be the one ICT partner that helps you succeed.