My name is Ville Nyssönen and I am leading a talented Service Management Team. My team has some of the most talented people in our field, and I am super proud of every member of our team. Together we are looking for a Service Manager to join our awesome team in Helsinki.

YOUR NEXT CHALLENGE?

As our organization is growing, we are excited to offer new opportunities. This is an amazing opportunity to grow and take the next career step. As a Service Manager, you will be responsible for the services provided to the Customer. You understand the customer's business requirements for ICT. You take care of and assist Customers in their development projects. Your primary location will be our brand new and modern office at Tripla (Helsinki), where we will be moving this spring. Other locations are negotiable.

WHO ARE YOU?

A confident character with the ability to handle different situations. You will need to have good communication skills (English and Finnish, both oral and written). You have the commitment to exceed customers’ expectations and strong customer-facing experience. Good documentation skills are necessary. You have good IT knowledge and you know ITIL processes.

• Excellent all-round understanding of multiple technologies and the elements of an End to End service (cloud apps, network, virtualization, storage).
• IT Management experience within a Data Centre environment.
• Wide experience from End-user services (Servicedesk, DaaS, Device lifecycle, Onsite support).
• Outgoing person with good skills to work in different situations.
• Preferably holds ITIL-certification.

WE OFFER 

With us, you will find a place in our easy-going and modern work community where you can develop your skills and our client's environment. We love to come to work and we promise to do our best to keep you comfortable. You will have the opportunity to influence our policies and improve our services. To be able to succeed in this position we offer you comprehensive onboarding, up-to-date tools, extensive occupational health care, and other great benefits.

INTERESTED?

If you fancy joining my team, apply for the job right away by clicking “APPLY”. Please attach your CV and cover letter. Cover Letter should include your salary request. Last day to apply May 3, 2020. For more information, please contact Ville Nyyssönen, ville.nyyssonen(at)inmicsnebula.fi. Selection is ongoing, so do not hesitate to get in touch.

APPLY

Applications through our recruiting system only (click APPLY). Our Recruiting Team will help you at rekry(at)inmicsnebula.fi.

Welcome to Telia – Home to your next big opportunity!

We are Telia Inmics-Nebula, an ICT company within Telia's B2B family and we have solid experience in providing cloud services, advanced ICT environments, and end-user services. With 500 experts, we provide versatile expert services for every company that aims to make their business more profitable and provide a better employee and customer experience. We are constantly working to increase the number of our experts. We currently work in ten locations: Helsinki, Tampere, Turku, Lahti, Lappeenranta, Jyväskylä, Joensuu, Vaasa, and Oulu. We want to be the one ICT partner that helps you.