u-blox inside business development specialist is managing existing and new customers that are identified by their online purchasing, web form request and by sales and marketing activities.
In the inside business development role you are following up the selected customers in Northern Europe: UK, Ireland, Sweden, Norway, Denmark, Finland and Eastern Europe. You work together with the area sales managers in the territory, as well as field application engineers.
You will help customers in product selection, explaining customer the benefits of different products and support from competent u-blox teams, and provide customers with arguments for choosing u-blox solutions, whether they are for positioning, cellular communications or short range radio products like Bluetooth and WiFi.
Most of the target customers are small and medium size, growing and interesting businesses, which appreciate your assistance in selecting the ideal solution for their needs.
In this inside sales role you will manage quite a large number of customers by phone and email mainly.

Tasks

• Treatment of the inbound traffic for the assigned area with the primary goal to qualify leads to new sales opportunities and provide a timely and satisfactory reply to the customers’ inquiries
• Management of selected accounts with a process oriented approach and in coordination with the responsible area sales manager for the assigned area
• Close cooperation, especially with Sales Managers, Field Application Engineers and Sales Administration, to assure outstanding service and best prioritization to the  broad base of u-blox’ small accounts
• Making commercial and technical proposals, closing orders
• Maintain and analyze customer data
• Support webshop and other internet activities aimed at supporting the broad u-blox customer base
• Reporting into the organization:
  • Qualitative and quantitative analysis of the treated inquiries and managed accounts
  • Customers’ behavior especially focused at constantly improving the online and self-support resources for customers   
  • Market trends, and current and future requirements from the market

• Minimum 3 years’ experience in sales of technology products in the B2B sector
• Good understanding of electronics via a technology study (Electrical Engineering degree or similar) or equivalent work experience
• Excellent English skills; strong preference for a candidate fluent in at least one more Nordic / Eastern European language (Finnish, Swedish,…)
• Excellent customer relationship building skills and strong negotiation talent
• Eloquent communication skills
• Good analytical capabilities
• Ability to work independently and self-organized in hectic working environment
• Limited travel requirements (< 10%)