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Data Scientist, Personalisation

Published date more than one year ago
Posted: more than one year ago
Company Wolt
Company: Wolt
Location Helsinki
Location: Helsinki

About the role

We are looking for a Data Scientist to work on improving customer experience through more intelligent content selection and personalisation models. The importance of content delivery and personalisation grows as there are more and more awesome restaurants and other stores joining our platform.
 
In our biggest cities, there are more than five hundred available restaurants and countless dishes for a customer to browse when they open the Wolt app, which is why we have built a team to develop algorithms and machine learning models that attempt to select the most relevant subset of the available content and sort and present the content in the most optimal way. 
 
We so far have observed that customers are sensitive to properties that generally matter in content optimization such as personal preferences for taste, pricing, environmental footprint and healthiness of the food. In addition, location, time, proximity to the restaurant, delivery price, estimated delivery times and restaurant opening hours offer a unique twist to content optimization, which is not present in e.g. e-commerce, media, entertainment content optimization.

However we are far from making sense of how all these variables interact together in all situations: this will be the main focus of our data science and machine learning efforts in our consumer teams and we are looking for a creative and curious Data Scientist to help us proceed in the right direction!

The ideal candidate would have experience with recommendation systems, knowledge of challenges related to obtaining unbiased results from experiments, and a lot of creativity to help us build the best restaurant/food content browsing user experience among food delivery services.
 
These are the hard skills we expect from candidates and evaluate in our interview process:
- solid understanding of statistics
- deep understanding and hands on experience with machine learning
- good programming skills, fluent python and SQL
- you have worked with customer behavioral modeling in the past
- good communication and presentation skills
 
These are things we would also value:
- You already worked with large scale data/distributed systems (Spark, Hadoop)
- You have experience with deep learning frameworks
- You have knowledge of other programming languages like Scala
- You have worked with recommendation systems in the past


Join us for a delightful journey!

The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter make it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.

If you want to check up on your application or have any further questions about the position you can turn to Product Talent Acquisition Lead, Laura Teerisuo, at laura@wolt.com at any given time.

About Wolt

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.  

We’re currently active in 22 countries and more than 80 cities, servicing over 5 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.  

We’ve raised €258M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020 we were recognized as the fastest growing tech company in Europe by the Financial Times.

Wolt is more than just a food delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers’ work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way. 

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven’t forgotten how to have fun along the way!