What you'll do

We are looking for an experienced technical writer to join our core R&D team in Helsinki to create customer-facing developer documentation. As a technical writer you collaborate with a team of writers and developers to plan, create, and maintain the documentation for our software products. 

Once you get to know our products, your most significant task is to tell our users in a compelling and efficient way how to use our products. To do that, you must be familiar with writing task-oriented user documentation. In this role, you also work closely with writers and developers to create and implement UI text, tooltips, and error messages. Furthermore, we expect you to be proactive, take the initiative to bring change where we need it, and take the ownership of what you do to follow through from plan to final product.

About you

• You are an empathetic writer who understands the needs of software developers.
• The copy you write enables software developers to get their job done with the least amount of friction.
• You excel at getting the information you need to write comprehensive documentation.
• You enjoy collaborating with writers, developers, and stakeholders to constantly improve our products.
• You contribute to the team by providing feedback through reviews and coach developers to improve their writing skills.
• Once you're on a task, your team can rely on you to get the job done without supervision.
• You are quick to identify misleading or missing information, enjoy getting stuff done, and are proud of your work.
• You advocate for users and user experience in everything you do.
• You are outgoing, communicative, easy-going, and easy to get along with.

You'll need

• Experience in gathering information and writing software developer documentation
• Experience with diligent testing and validating features
• Deep understanding of task-oriented writing and documentation architecture
• Understanding of source control and maintaining multiple versions of content
• Experience working in Scrum development environments
• Expertise needed to develop documentation
• Ability to adapt your writing style and follow writing guidelines
• Insatiable curiosity and willingness to learn
• Immaculate command of English
• Attention to detail

We appreciate

• Experience working with different documentation tools
• Interest in user experience
• Programming experience (experience using C++ is an additional benefit)
• Persuasiveness required to drive change

 If this sounds like you, please send…

• Your CV listing relevant experience
• A short motivational letter where you tell us why you are the perfect candidate
• Three samples of your work