People Services organisation is supporting all Wärtsilians by delivering every day HR services in a consistent & easy way. This is done by working as one community, a seamless team and enhanced by smart technologies. People Services Community consist out of HR Local Professionals, Subject Matter Specialists and People Support Specialists. 

People Services is the face of HR, working in the frontline, supporting our people and delivering services and expertise globally across the whole HR spectrum, bringing a world-class employee experience to life for Wärtsilä. We offer our services from every region in the world with a hybrid and interactive set up so that we can ensure that no matter where you are, you will get the support you need. 

People Services. People First.

About the Position

In the People Services you also will find the HR Platforms team, a team consisting of a wide range of tech professionals, building, enhancing and maintaining the enablers required to run the New HR Operating model and successful HR Transformation. In the HR Platforms team, we build meaningful HR experiences on top of our existing platforms, to enable an engaging and self-service focused HR Services. In practice this means creating a one-stop-shop HR portal, a virtual assistant, enabling and delivering automation as also ensuring the wide range of HR content is available digitally. We work as an in-house partner with the business to ensure value delivery with a demands-driven mindset.

The HR Platforms team is organized around a set of prioritized products and capabilities, and the way of working is agile. This means that the team together with the HR Community defines the requirements, definition of done and acceptance criteria, after which the team together deliver the needed configurations, development, content, automation, UI or capability according to the prioritization of a product owner and the guidelines and tech vision of the solution architect. The HR Platforms team is strongly collaborating with IM organization, and has a commercial and customer-oriented focus.

Your closest colleagues will be the Product Owner, Solution Architect and a seasoned front-end developer together with the team of technology capability developers and content experts, who are there to support you understanding the details of the Core HR capabilities and possibilities they give. You will work closely also with the UX Designer in the team, to ensure the tone of voice and design is delivered as per the future employee experience targets.

As Software Developer (Conversational UI), you will be focusing on the automation of processes in the front-end layer, namely focusing on conversational UI development, bringing to life the Virtual Assistant. The goal is to have a conversational UI as a seamless part of the front-end, which is consisting of several applications behind the API layer.

In this role you will get to define the requirements together with the PO and the Customer, create POCs and continuously improve the HR Service experience via an engaging conversational UI and the automation related to it. The communities of expertise is the arm towards the wider tech community, working as a sparring partner in your work.

Location for this position is preferably Helsinki or Vaasa in Finland. 

Responsibilities 

• Develop the Virtual Assistant as part of the HR Platforms team. 
• Own the conversational UI from technical perspective and ensure the technologies and components used are according to Wärtsilä guidelines and the HR technology roadmap. Development focused on Chatbot development (define, design, and ship), anyhow as the team is small in size, other development activities in the front-end and API layer will also be prioritized at times.
• Analyse the customer needs and design, document, test, and develop software as prioritized by Product owner to satisfy the functional and non-functional requirements.
• Support external developers to ensure consistent quality of the HR Portal
• Expected to continuously improve the codebase as also participate in elevating the team skills and knowledge.
• Manages production support issues.

About You

People Services is a group of professionals who are solution-oriented collaborators, fostering a culture of people-centricity, operational excellence and focus on making an impact to the business.

We are looking for someone with already a track record of delivering and maintaining conversational UI in production. Ideally, you would have experience from the very problem-solution fit process towards the deployment and enhancement of the product. 

Team works in a global setting and the selected person will be expected to interact with stakeholders, users and the community members, to ensure delivering a well-perceived service experience through content and activities delivered via the User Interfaces. You embrace the agile ways of working as also actively contribute to the feature breakdown and refinement.

In our work we value an open and collaborative mindset and expect us to work together as a team. Backlog items are not considered as work-orders, but always as common goals, which we seek to solve in a human-centric manner.

To be successful in this role, we expect you to:
• Be service-minded. If you don’t know something, you will for sure find it out!
• What we’re expecting
  - Solid experience with building conversational AIs (chatbots) (experience with multiple platforms is a definitive plus)
  - Experience with consuming APIs
  - Understanding of modern frontend development tools
  - You are used to creating tests and document your code / solutions
  - You want to actively participate in the design of the solutions your build with the rest of the team to focus on the right things
  - You are willing to learn new things and share knowledge with the other team members
• We consider any of the following a plus, but not necessarily mandatory:
  - Deeper understanding of frontend development (e.g. React+Redux, Webpack, Jest)
  - Backend and/or infrastructure experience (e.g. Go, AWS, Terraform, Docker, K8s)
  - Experience working with databases
  - Solution architecture experience
  - Experience with CI/CD pipelines

People Services HR Platforms community is a place where you can have an impact on Wärtsilians day to day, helping us to deliver on our strategic goals while growing as a people pro and staying relevant for the future!

Career, job, calling, future – whatever you call it, only you can define it!

Please apply by 7th October, 2020. 

Contact person for further information:
Anna-Maria Rönnqvist
anna-maria.ronnqvist@wartsila.com
+358 50 5730210 (29.9.2020 during 14:00-15:00 EET, 2.10.2020 during 14:30-16:00 EET)

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This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com