Looking for an opportunity for taking a next step in your career? We are now looking for a new Business Service Specialist who gets motivation out from finding and communicating solutions for complex challenges.

Our goal is to be a leading European payment industry player operating globally and as we are growing, we are strengthening our Business Service team to ensure world class customer experience to our customers. 

This role is a great opportunity for someone who is excited to work with customers, wants to expand their competence and technical skills and is eager to learn more about B2B services.

ABOUT ENFUCE

We are Finland's biggest fintech startup and an award-winning innovative payment service provider operating from the cloud. Our company consists of Industry experts with vast knowledge and experience within payments and tech. We are at the forefront in the Payment Industry and we enable the ecosystem around payments to evolve and grow. Innovative technology is the core of our services.

We provide a wide range of Payment, Open Banking, and Sustainability services run in the cloud. All of our services are designed for security, compliance, and scalability. The services are proven already with close to 20 customers and with over 9 million end-users. We are operating globally and constantly innovating new services to better serve our customers. 

ABOUT THE ROLE

Our Business Service Specialists are in the front line of customer relationships, ensuring that we deliver the best in class customer service to our customers. The Business Services team at Enfuce consists of customer oriented individuals who ensure that our customers get excellent support and service. 

The daily work consists of active communication towards the customers as well as constant collaboration with other Enfuce teams, providing effective support and top notch customer experiences to our global customers.

To succeed we believe that you:

• Are a proactive “doer” with a solution focused mindset
• Have the ability to work flexibly in an environment driven by volumes and requirements
• Have strong interest towards technical procedures and systems - you will be using several systems and challenges as a part of your work
• Have great listening and communication skills - finding root causes to challenges and communicating them effectively is crucial as a Business Service Specialist
• Have the ability to work within a fast-paced environment
• Are willing to take ownership of your own work
• A team player that has a strong will to grow and develop
• Are a communicative person who values strong relationships and collaboration 
• Strong verbal and written English

What we offer you:

• Flexible work environment
• Work with fantastic and skilled people
• Freedom to own your work
• Plenty of room for personal growth within the company
• A supportive, encouraging and motivating environment
• Employee benefits, e.g healthcare, well being & lunch

YOUR APPLICATION

In your application, we would like to hear about what caught your interest for this role.

We are going to base our hiring decision based on whether you have a matching growth mindset and your solution focused attitude where respecting others, learning and accountability are on display.

If you feel that this is for you, we would absolutely love to hear from you. Just click "Apply for this job" and leave your information - we'll contact you!

This is a permanent position located at our Espoo or Mariehamn Office. A background check for employment might be conducted for this role.