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Sr. web & brand designer (m/f/x)

Published date more than one year ago
Posted: more than one year ago
Company ultimate.ai
Company: ultimate.ai
Location Remote
Location: Remote

THE ULTIMATE(.AI) OPPORTUNITY

Ultimate is the leading customer service automation platform. We help brands give great support experiences to every customer, instantly.

At Ultimate, we’re proving that support automation done right can help brands serve more customers, better. Brands use Ultimate to build their own virtual agent - their new favourite team member! - which works round the clock resolving customer requests, taking care of back office tasks and providing key insights and analytics.

Some of the best brands in the world already use and love Ultimate. We combine cutting-edge AI with beautiful, intuitive user interfaces and an ambitious, customer-first go-to-market model.

Shipping a product this good isn’t easy. That’s why Ultimate is built by some of the smartest people we know. This is an opportunity to join an unstoppable team of AI researchers, engineers, product people, marketers, sellers, conversational designers, and operators. 

We’ve just raised a $20M Series A from global investors with deep pockets and we’re growing fast. Get in at the ground floor because we won’t be here for long. 

Responsibilities: 

  • Fully own the design of our website, with a focus on traffic growth and lead generation for our B2B funnels.
  • Brand design ownership and guidance to fellow brand designers. 
  • Own user research.
  • Validate your assumptions using qualitative and/or quantitative testing.
  • Produce user flows, Lo-Fi wireframes, prototypes and Hi-Fi visual design to communicate your vision.
  • Creation of responsive screen designs using Figma.
  • Creation of graphical assets (background images, infographics, ...) with appropriate design software (e.g. Adobe Creative Cloud, Figma, ...)
  • Lending your design perspective to the team as they develop marketing plans and deliverables.
  • Manage projects efficiently and independently, as well as managing collaborations with colleagues (Engineers and Brand Designers) and overseeing their work.
  • Close collaboration with our product team to guarantee an aligned brand experience.

About You: 

  • 5+ years of experience as a Senior Designer (or similar) in an agency or in-house
  • Problem solver mentality with flexibility and versatility and experience working in agile teams.
  • Great understanding of layout, composition, color theory, form, and typography.
  • Skills in illustration and icon design.
  • You can provide a strong portfolio to showcase your skill set.
  • You are knowledgeable, have a passion for, and are always up to date on design methodologies, trends (B2B), and relevant digital tools (e.g. Sketch, Figma).
  • Passionate about animation and motion design.
  • You prefer to use data to validate your work.
  • Ability to present and discuss design options and reasoning; open to feedback and suggestions.
  • Fluency in written and spoken English.
  • Nice to have: photograph/video skills, as well as experience with video editing, is a bonus!

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.