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Customer Support Specialist with SQL database knowledge

Published date more than one year ago
Posted: more than one year ago
Company Tieto
Company: Tieto
End date March 14, 2021
Due date: March 14, 2021
Location Jyväskylä, Espoo
Location: Jyväskylä, Espoo

You may apply to TietoEVRY by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.

Did you know, TietoEVRY is the leading healthcare and welfare IT provider in the Nordics, TietoEVRY has years of experience in digitalizing the industry. Our mission is to support welfare professionals in providing better services to citizens, help welfare organizations improve their efficiency and empower citizens.


This extensive experience and our close cooperation with our customers give us a strong foundation to further enhance healthcare and welfare services at the individual, regional, and national levels.

We are now looking for a Customer Support Specialist with SQL database knowledge to join our team focused on Social Welfare Solutions for Finnish municipalities. This is an active role for our product services team.

Your role

As a member of our Product Services team you will have opportunity to be part of development of new IT solutions, services and products that’ll benefit not just our customers’ businesses but whole society. Moreover, we offer you great opportunities to learn new things and develop yourself professionally.

In this role key areas of responsibility are:

  • Social Welfare product’s second line support and maintenance

  • Active communication with first-line support and development team

  • Product quality assurance activities

We expect

Our team is very dynamic, and we are guided by strong self-leadership attitude. Our passion is to make sure the resulting product is not just good, but great!  

To enjoy working with us in this role, we expect that you

  • speak and write fluent Finnish and English

  • have SQL database knowledge

  • ability to cooperate with customers and colleagues with positive attitude

  • are a quick learner and adapt new things smoothly

  • have excellent skills in communicating and documenting your ideas to a team of developers

We see as an advantage:

  • Experience of complex SQL databases

  • Knowledge of Microsoft SQL Server

  • Knowledge of agile software development

We offer

At Welfare business area, we promote a healthy work-life balance and a friendly, caring atmosphere. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment. We offer an exciting career path with a wide variety of personal and professional development opportunities together with large customer network and industrialized consulting solution portfolio. We encourage our employees to continuous learning, and at TietoEVRY you will have a chance to use part of your time at work to study new things.

Join us and be part of our success

Got interested? We are eager hearing from you, do not hesitate to contact:

Pepe Orellana, Manager Services & Delivery, Welfare, pepe.orellana@tietoevry.com