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Business Designer
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We are looking for a Business Designer to Keilaniemi!
Is creating winning customer experiences your passion and you are curious-minded enough for the fast-changing world of digitalization? Do you have that burning desire to grow professionally and personally?
Great! As a member of our Customer Experience (CX) Advisory, Design and Innovation team, you get a genuine possibility to influence to millions of people’s lives.
As a Business Designer you get to
Work in customer assignments which usually has an objectives like
Create compelling new value propositions for customers
Design new digital services and customer experiences that differentiate the company from its competition.
Design a new and differentiated digital service, or customer experience that unlocks growth
Design a new business model that enhances and extends customer experiences while creating new opportunities for revenue
Design, lead, and measure experiments to gather feedback and make your concepts better
As a Business Designer you’d also
Co-lead business design activities, including client workshops, stakeholder interviews, business intelligence gathering, creative brainstorms, visioning, and KPI development
Present, communicate and share interests and insights with the project team
Create high quality deliverables
Build the business through cultivating key client relationships and selling in related work
Develop impressive business concepts and rethink traditional ones in client assignments and sales proposals
Meet your future team
TietoEVRY CX Advisory, Design and Innovation team designs superior customer experiences and businesses by combining strategic consulting, business design, marketing intelligence, CX architecture, service design, UX design and visual design competencies. We are inspired about digitalization, growth, customer behavior and brands. We love to do our best in enabling clients reach their target and to offer winning services for their customers in BtoC and BtoB landscape. Our home in TietoEVRY Finland is CX (Customer Experience), a unit creating broad set of customer interfacing solutions and services to companies based. When not working from our sofas and kitchen tables, we are located in Keilaniemi, Espoo.
ADI, as we call it, is in charge of helping our clients succeed in all areas of customer experience. We gather customer insight, analyze markets, innovate, create (digital) service concepts, turn them into clickable prototypes, build design systems, co-create strategic roadmaps, map customer journeys and so on and so forth. Our clients range from public to private sector, from mining and forestry to hospital districts and public transportation. We serve many of the leading Finnish companies and public sector organizations.
In the bigger picture, our team Advisory, Design and Innovation is part of Customer Experience (CX) unit, which is one of the spearhead business areas of TietoEVRY. We help our customers to deliver winning digital experiences powered by intelligent technology, data and analytics. CX is a strategic competitive edge to our customers. We believe in holistic brand-wide customer experience design, innovation and development instead of point-to-point CX solutions to make a long-lasting difference. We usually partner with our customers in customer experience strategy, design, architecture, technology and data needs covering solution areas such as marketing automation, CRM, e-commerce, customer service, web and mobile applications. We work primarily with large Nordic organizations that have high standards to their CX partners and agencies. We also work with multiple leading commercial technology and cloud vendors as well as multiple open source technologies.
What we are looking for
You’d have
A minimum of 5+ years of industry experience
Preferably 2+ years experience focused on client facing in a design agency or consulting firm
Fluent Finnish skills and proficiency in English
A Masters degree in business, or equivalent experience
You’d also have a wide range of design and creative capabilities, such as:
Business-oriented mindset
Experience in the design field
A full and fluent knowledge of current design tools and software
Strong written and verbal communication skills
Good presentation skills and enjoys to facilitating larger groups
Ability of working well as part of a design team
The ability to think creatively and deliver impressive concepts
Ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes
Familiarity with rapid prototyping methods, ranging from paper sketching to digital prototypes
What We Offer
In CX unit
We support our people to grow on professionally and on personal level
We want our employees to be happy and have meaningful work combined with good work life balance
Your expertise will be rewarded by our attractive compensation model
You have opportunities to develop your competence and pursue a career path you desire
We are genuinely international
We have wide range of Customers
You can take responsibility
You can make a difference
We have big company's benefits but Startup spirit combined with agile ways of working
You will have a fun team to work with
Join us and be part of our success!
Did we get you inspired? We are looking forward to hearing from you! Please send your application as soon as possible but the latest by 11th of April. The position will be filled immediately when the suitable candidate is found.
For more information, feel free to reach out to Aleksi Kärkkäinen (aleksi.karkkainen@tietoevry.com), puh. +358 40 7505 588. We’d love to hear from you!
TietoEVRY is the leading digital services and software company creating digital advantage for businesses and societies. Whether you are a strategist, coder, analyst, or a future-enthusiast, you will find a home at TietoEVRY. Join an exciting journey, building a brighter future together with our 24,000 experts globally. Help businesses and societies meet their full potential – while you are also reaching yours.