Are you looking to join a dynamic, innovation-driven, international company, building a better future for us all? UPM leads the forest based bioindustry into a sustainable, innovation-driven, and exciting future. The competence, integrity and drive of our people make us unique. We live by our values – trust and be trusted, achieve together, renew with courage.

We are now looking for a Service Architect, Device Management for UPM IT Workspace Services to have a key role in developing and optimizing our existing service towards an even more ambitious modern device management service. Our global workstation fleet is one of the largest managed by a Finnish company.

Our office fleet is already standard Evergreen Win10. This year, we take our efforts to simplify and standardize our workstation landscape to our production sites, shared workstations, and other more special cases. We are moving from on-prem towards the Cloud whenever feasible and actively exploring alternative solutions for our workstation service offering. At UPM IT, understanding the possibilities of the newest technologies is in our focus. We lead, steer and manage the work of our partners.

Placing the user in the center of your design focus is mandatory for succeeding in this job. If user-centricity and Design Thinking have not been top of your mind before, we will show you how it’s done in a way which fits the need.

What you’ll do 

Your main tasks and responsibilities in this position would be:

• Designing service high-level architecture with the user in mind with the support of your closest colleagues: Service Owner and Service Designer

• Ensuring that technical solutions are aligned with architecture and dependencies

• Planning and maintaining the service area roadmap and long-term strategy view in close co-operation with Service Owner and Chief Architect

• Participating in requirement and deliverable setting and vendor cooperation

• Ensuring that relevant, high-quality high-level design documents are in place

• Following emerging technologies and participating in the device offering decisions

• Supporting projects and managed changes

• Identifying opportunities for service improvement and cost optimization

• Ensuring that processes for running the services efficiently in the ITSM tool (Servicenow) are in place and related data intact

Who you are

• You have a University degree (or similar) in a relevant area

• You have worked as an architect for several years, preferably in consulting or global manufacturing

• You have state-of-the-art knowledge of Microsoft’s technologies in the area (such as ConfigMgr, Intune), additional experience with other technologies is valued and you will need the ability to adopt and resign technologies

• You have a basic understanding of the most common dependencies: IAM, remote access solutions, network segregation, and firewalls

• You have excellent documentation, collaboration, and presentation skills, and communicate fluently in English in an international team

• You have a “Privacy by Design” approach as well as GDPR consciousness, cybersecurity experience is considered as an asset

• You are continuously developing your ways of working, both independently as well as together with your colleagues, knowledge of Agile methods is considered as an asset

• You are willing to travel in Finland and occasionally to other countries according to existing travelling guidelines

This is what we offer for you

• Meaningful job: We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values.

• Inspired and motivated teams: We have highly skilled workforce. We are a multifaceted, international organization that works as a team to achieve our shared objectives.

• Development opportunities: With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your career.

• Responsibility for people and environment: Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future.

Additional information

This position is based in Tampere or Helsinki, Finland.

For further information, please contact Chief Architect, Director, Service Design and Architecture Pirita Vainio at pirita.vainio@upm.com.

Please apply via the apply button and attach your CV and cover letter by 30th of April. Please notice that we will start checking applications right away and may invite candidates for interviews already before the deadline. The position will be filled as soon as a suitable candidate has been found.

For support with submitting your application, please contact HR Service Center at contacthr.gl.recruitment@upm.com or +358204146600.

A security background check may be performed for those selected to UPM positions, in accordance with the company recruitment guidelines and the Security Clearance Act 726/2014.

UPM is a non-smoking workplace in Finland.

#LI-DNP