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SAP Configuration Manager, SAP Customer Service, QM and PM

Published date more than one year ago
Posted: more than one year ago
Company Wärtsilä
Company: Wärtsilä
End date April 18, 2021
Due date: April 18, 2021
Location Helsinki
Location: Helsinki


Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

 

In Wärtsilä Global Information Management (IM) we are integrating Processes, Systems and Information to support our businesses in developing the operations to achieve better results. 

Are you a development focused person with professional ambitions and social skills needed to transform businesses to the digital era?

We are offering you an opportunity to shape the future of our digital environment as we are looking for an energetic Configuration Manager (Concept Owner) with focus on SAP Customer Service, Quality Management and Plant Maintenance processes and solutions.


MAIN RESPONSIBILITIES
As a Configuration Manager your main responsibility area is to lead the further development of your area, especially configuration including integrations, together with the Architects and other stakeholders in our teams. You will also be collaborating with our business lines and partners. You will participate early phases of new developments in these areas and you will be part of our SAP S/4HANA project organisation. You will be controlling and coordinating development, documentation and testing in your area. You will be part of setting the vision for our SAP landscape and planning our transformation journey from the current landscape to the future state.

This position is in our Global ERP Center of Excellence, Concept and Release Management team. 
Together with our Architects, Service Managers and Solution Managers you will jointly ensure that present and future architecture is correctly incorporated. 


Your tasks include among other:
•    Participate in the definition of our SAP Customer Service, Quality Management and Plant Maintenance and related process roadmaps to establish future state vision for these areas in Wärtsilä, you shape the existing landscape to match emerging technologies
•    Perform analysis of requested developments and participate in solution design creation, also occasionally configuring system yourself.
•    Perform cross-functional analysis in order to optimise the process flow between the modules in SAP in end to end process
•    Responsible of all developments going to production in own area
•    Manage documentation and testing scope in your areas and enforcing configuration management guidelines.
•    Provide decision makers in the business functions with process and design recommendations
•    Explore new technologies to optimise processes. This is done in cooperation with Architects
•    Drive the performance of external vendors towards improved results, autonomy and higher degree of automation
•    Conduct industry benchmarking and collect best practices within Customer service, Quality management and Plant maintenance processes


QUALIFICATIONS

•    Education: B.Sc. / M.Sc. or equivalent in Information Technology or Engineering
•    Profound functional and technical experience of SAP CS, PM and QM modules and relevant cross-functional integration points, knowledge of other modules is seen as an advantage
•    You have already touched upon new SAP technologies such as SAP Fiori and the SAP Cloud Platform and you’re eager to learn more 
•    It’s a plus if you have already looked into the fundamentals of S/4HANA and you are eager to explore more
•    Good knowledge in SAP integrations, both internal and external integrations e.g. Idocs and Odata protocols and Webservices
•    ABAP knowledge is a seen as an advantage, even though in this position that is not part of the duties
•    Very good team working skills in global environment
•    Proactive, development-minded and goal-focused attitude to work
•    Design thinking, experience from Service Design is a plus, key is the ability to transform requirements into solution proposals
•    IT service management skills (vendor management, change management, continuous service improvement, development and operations)
•    Very good documentation, visualization and presentation skills
•    Good leadership and management skills, ability to handle stress 
•    Fluent written and spoken English, ability to communicate complex to non-IT stakeholders


Possible locations for this position are our IM locations in Finland (Helsinki/Vaasa/Turku).

ADDITIONAL INFORMATION 

Tero Aliranta
Phone: +358 50 4845255
E-mail: tero.aliranta@wartsila.com


Please submit your application including your salary request at www.wartsila.com/careers latest on 18.04.2021.

Last application date: 18/04/2021

All new Wärtsilä employees in Finland will attend occupational health check, including the drug test/screening. The legislation of the country followed when person is located outside of Finland..

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com