THE ULTIMATE(.AI) OPPORTUNITY

Ultimate is the leading customer service automation platform. We help brands give great support experiences to every customer, instantly.

At Ultimate, we’re proving that support automation done right can help brands serve more customers, better. Brands use Ultimate to build their own virtual agent - their new favourite team member! - which works round the clock resolving customer requests, taking care of back office tasks and providing key insights and analytics.

Some of the best brands in the world already use and love Ultimate. We combine cutting-edge AI with beautiful, intuitive user interfaces and an ambitious, customer-first go-to-market model.

Shipping a product this good isn’t easy. That’s why Ultimate is built by some of the smartest people we know. This is an opportunity to join an unstoppable team of AI researchers, engineers, product people, marketers, sellers, conversational designers, and operators. 

We’ve just raised a $20M Series A from global investors with deep pockets and we’re growing fast. Get in at the ground floor because we won’t be here for long. 

ABOUT THE ROLE  

This freelancer contract is initially aimed to be invoiced per unit published.

Key Responsibilities: 

• Become the Content Owner for the AI section of ultimate.ai online resources (Website Blog and social media such as LinkedIn or Youtube). 
• Write high-quality articles, eBooks, and provide support for additional content formats such as infographics and videos, on topics related to artificial intelligence, machine learning, deep learning, NLP and NLU.
• Collaborate with the Marketing team in identifying content cluster development pieces and contribute to the content marketing plan for AI thought-leadership.

ABOUT YOU

• Excellent writing skills that can be demonstrated through publications of journalistic articles or blog posts on AI topics.
• Potentially, you might be studying AI topics and are motivated in creating content related to your study field.
• Enthusiastic about AI in general and ideally how AI, more specifically NLP/NLU, can revolutionize Customer Service. 
• You might know and/or follow AI influencers and are up to date on latest developments in the AI world/industry.
• Great to have: SEO basic knowledge, beginner CMS knowledge.
• Native English speaker (US if possible).

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. ultimate.ai prohibits discrimination and harassment of any kind: ultimate.ai is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.