Delivery Leader

Nixu is now seeking for a Delivery Leader to maintain customer relationships and act as a trusted advisor for large clients. You will do it by managing a complex cybersecurity service offering enabling our clients’ digitalization.

You act as a single point of contact on all service delivery related matters. You can easily communicate the strategic value Nixu’s services bring to clients. As an innovative leader, you can identify the future needs and impact our service strategy towards chosen clients accordingly.

You can achieve results in a fast-changing digital business environment by influencing and communicating with the senior level leaders. You know how to create trust and build long-lasting successful customer relations. You will successfully work together with Nixu’s professionals from various branches of cybersecurity.

You will be part of our Client Experience team within Nixu and you will create new opportunities with sales to further strengthen the cooperation with the client. By being responsible for the overall Nixu service delivery experience you make sure service promises are met. Through your work Nixu can maximize customer loyalty and satisfaction and increase partnership value in the long term.

What would make you successful in this role

• You are self-driven and when you see challenges, you naturally find opportunities to help with new service solutions
• You can lead multiple deliveries simultaneously and ensure service integration to maximize service experience and value
• You can build trust by communicating effortlessly with senior level leaders as well as internally with Nixu’s professionals
• You grasp new opportunities and develop service offering innovatively and profitably
• You understand the role digitalization plays and you have technical knowledge that you want to expand, especially in the cybersecurity domain
• You like to positively disrupt the environment you are in

Do you have what it takes to be a Nixuan?

As a Delivery Leader, you need:

• 8+ years of experience from delivering IT services and development programs
• Demonstrated knowledge of working with complex deliveries successfully
• Understanding of IT services contract principles
• Proven cybersecurity experience
• Suitable educational background
• Fluent communication in Finnish and English

Security clearance will be done for the person selected for the position.

What we offer

Nixu is a place where you can find meaningful work, have fun, be inspired and respected. With us you will have the opportunity to gain experience from multiple areas of cybersecurity and business understanding of several industries.

At Nixu we believe in the culture of empowerment and we value professionalism in all its dimensions. Our organization model supports sharing knowledge, working, and learning without unit barriers. We are all different, but equal.

We offer you the opportunity to work in a leading cybersecurity company where you find opportunities for professional development and means to balance professional challenges with your personal life.