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Managed Cloud Operations - Tech Lead

Published date more than one year ago
Posted: more than one year ago
Company Nordcloud
Company: Nordcloud
Location Helsinki
Location: Helsinki

To support our growth in Managed Cloud Services, we are looking for Tech Lead to lead our technologies in global operations to drive efficiency and delivery excellence by automation adoption and ensuring our support for new offering roadmaps by evaluating and implementing new tech solutions. You will be part of our Managed Cloud operations Leadership group and reporting to the Managed Cloud Operations Director.

Your key responsibilities:

  • Ownership of MC operations technical landscape and common platforms/solutions on a high level
  • Roadmapping of common platforms/solutions
  • Understands Managed Cloud operations technical responsibilities and converting them into responsibilities & capabilities designed for each delivery service line/teams. Responsibility covers a full portfolio of services: Managed Cloud Applications, Managed Cloud Environments (infra, security), database support and FinOps
  • Supporting from technical service design point the solutioning of new services and big bids. Leading adoption of new technologies/tools/solutions in operations
  • Converting new service offerings into operational readiness plans and lead technically from the operations point of view
  • Technical leadership in critical issues within operations to ensure new service ramp-ups are successful and customers satisfied with the quality of services
  • Supports developing further onboarding model from technical point
  • Leads automation adoption (deployment) with squad leads/team managers

Our ideal candidate has:

  • Background in operations and passion about it; with a high-level technical profile and skills in cloud services
  • Deep understanding of cloud services and public cloud platforms and components of delivery from technical perspective regarding standard solutions and platforms utilized to delivery run services
  • Good understanding of delivery model in Operations (shared services vs dedicated teams, nearshore-offshore)
  • Competent in leading squad leads in a technical context
  • Good communication, presentation, and documentation skills in capturing high-level technical view for management to support planning
  • Experienced with modern automation solutions to increase efficiency and quality in operations
  • Experienced with designing operational delivery models supporting DevOps or SRE way of working
  • Experience in a multi-cloud environment and extensive knowledge about at least 2 clouds.

Good to have:

  • Cloud certifications
  • ITIL v4 certification
  • Competences on: Kubernetes; serverless; VMware in cloud; discovery, orchestration and automation tools, CI/CD pipeline, IaaC

Why is Nordcloud your next career move?

  • We win together. We have 200+ certified AWS experts, 100+ certified Azure experts, and 70+ certified Google Cloud experts working from 19 different offices in 10 European countries, brilliant and friendly colleagues comprising 30+ nationalities.
  • We grow together. You have lots of opportunities to develop yourself while working together with our leading European Cloud Professionals. We promote knowledge-sharing culture including Open Community events etc.
  • We make a difference. You have a chance to work with a variety of high-profile customers from several industries using cutting-edge public cloud technologies. We work closely with the biggest players in the cloud industry: Amazon Web Services, Microsoft, and Google.
  • We work smart. We’re continuously developing our business – which means we’re not stuck with the attitude of doing things as they’ve always been done.
  • Flexible working hours and freedom to choose your tools and ways of working.
  • Wide range of benefits like private health care, certificates paid, wellness benefits, a high-end laptop, and a smartphone of your choice.
  • Events & fun – besides all your interesting work assignments, feel free to enjoy our extra-curricular activities such as clubs, virtual coffees, after work, etc. And of course, we welcome new activities open-heartedly if you have anything in your mind.

    Learn more about #NordcloudCommunity. Curious about what's behind the idea of setting up Nordcloud? Watch this video!

      If you’d like to join us, please send us your CV or LinkedIn profile.

      Please read our Data Privacy Policy before applying. All applicants must have the right to work in the EU.
      We are digital builders born in the cloud. Joining Nordcloud is the chance of a lifetime to leave your mark on the IT industry!

      About Nordcloud

      Nordcloud is a European leader in cloud implementation, application development, managed services, and training. It’s a recognized cloud-native pioneer with a proven track record helping organizations leverage the public cloud in a way that balances quick wins, immediate savings, and sustainable value. As well as partnering with VMware, Nordcloud is triple-certified across Microsoft Azure, Google Cloud Platform, and Amazon Web Services – and is featured in Gartner’s Magic Quadrant. Nordcloud has 10 European hubs, over 500 employees and has delivered over 1,000 successful cloud projects for companies ranging from mid-size to large corporates. IBM announced its acquisition of Nordcloud on December 21, 2020.

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