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Head of Technical Documentation

Published date more than one year ago
Posted: more than one year ago
Company Relex
Company: Relex
Location Helsinki
Location: Helsinki

<p><img src="https://www.relexsolutions.com/wp-content/uploads/2020/06/all-relex-2018.jpg" alt="" width="100%" height=""></p> <p><strong>Head of Technical Documentation&nbsp;</strong></p> <p><span data-contrast="auto">RELEX is a global&nbsp;fast-growing&nbsp;company providing its&nbsp;SaaS retail planning solution to world’s largest retailers.&nbsp;One of the&nbsp;keys&nbsp;to&nbsp;scale&nbsp;the&nbsp;business is our&nbsp;extensive&nbsp;product&nbsp;knowledge base&nbsp;(e.g.&nbsp;product practices, RELEX help) made by&nbsp;Experts. We are looking for&nbsp;a professional that&nbsp;is able to&nbsp;bring our product&nbsp;knowledge base on&nbsp;the next level&nbsp;and&nbsp;provide the localization to our main non-English speaking markets.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><span data-contrast="auto">This is a unique opportunity with great responsibilities. You will own the technical documentation, ensuring we enrich the content in terms of product coverage and level of details meeting the needs of our customers, internal users, and partners, as well setting the standards of the quality and agility. In this position, you are working closely with our product managers as well as product developers, other business and technology experts. Additionally, you are able to build and coach the team of technical writers and translators achieving an easier life for all RELEX user.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><span data-contrast="auto">Technical documentation team will be part of the&nbsp;Product&nbsp;Management&nbsp;&amp; Architecture team.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What you’ll be doing:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">As the&nbsp;</span><span data-contrast="auto">Head of Technical Documentation</span><span data-contrast="auto">, you </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own the </span><span data-contrast="auto">technical documentation&nbsp;and localization&nbsp;practices</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Build a team of technical writers and translators</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Structure and execute the transfer of technical writing responsibility from Product Managers to Technical Writers </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Elevate the quality of the&nbsp;</span><span data-contrast="auto">technical&nbsp;</span><span data-contrast="auto">documentation to a world-class standard</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Coordinate with stakeholders and contributors for&nbsp;</span><span data-contrast="auto">enriching and maintaining the product knowledge base</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Build technical expertise in&nbsp;</span><span data-contrast="auto">RELEX Solutions</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Support&nbsp;product managers in product releases</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Manage the collaboration with translator agencies</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What you’ll bring to the table:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience in technical documentation in a leading role</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Prior experience working with translation (seen as a strong advantage)</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Eager to learn the Retail planning domain</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Ability to work autonomously</span><span data-contrast="auto">,&nbsp;developing practices and achieving personal and team goals</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Strong collaboration and team-working skills in&nbsp;the&nbsp;cross-functional role</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">Outstanding writing skills – able turn complex technical context in an understandable format, and able to spot all&nbsp;typos and&nbsp;grammar&nbsp;mistakes in this&nbsp;job description</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Fluent written and&nbsp;spoken English, other languages are&nbsp;beneficial</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">A suitable higher educational background</span><span data-contrast="auto">&nbsp;(e.g.&nbsp;English language, communication)</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What we offer you in return:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">An international career and learning opportunities in a rapidly growing software company </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">A fun, ambitious, and committed team of smart people to work with </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Responsibilities in challenging projects from day one </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">A position where you can help retailers fight against food waste </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Occupational healthcare provided by Heltti and an extensive IF Health Insurance </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Support for the families: a sick childcare service, a paid day off when your child starts the school for the first time, flexible work arrangements </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><span data-contrast="auto"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Are you the one we’re looking for? Apply today and become a part of our RELEX family!</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">You can apply by sending your cover letter and resume through the application form&nbsp;</span><span data-contrast="auto">by</span><span data-contrast="auto"> <strong>4</strong></span><strong>th of&nbsp;<span data-contrast="auto">November</span></strong><span data-contrast="auto">. Please&nbsp;</span><span data-contrast="auto">take your time to&nbsp;write&nbsp;the application</span><span data-contrast="auto">,&nbsp;</span><span data-contrast="auto">we will start processing the applications only after the application period is due</span><span data-contrast="auto">. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">If you have questions, our Director of Product Management and Architecture, Jussi Airas is happy to answer them by e-mail jussi.airas[a]relexsolutions.com. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><em><span data-contrast="auto">Due to the severity of COVID-19, we’ve moved to a remote working mode. Restrictions being in place, we’re currently unable to schedule in-person interviews, and onboarding is primarily completed remotely, depending on the country-specific recommendations. Our mission is to keep everyone safe while adapting to changing times</span></em><span data-contrast="auto">. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><strong>About RELEX</strong></p> <p>RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.</p> <p>RELEX is trusted by leading brands including Franprix, Morrisons, Rossmann, PetSmart and S Group, and has offices across North America, Europe, and the Asia Pacific region.</p> <p><span data-contrast="auto">&nbsp; </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>