Within Sandvik Group, we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers. Sandvik Rock Processing Solutions is the leading supplier of equipment and services for the mining and construction industry and at our Lahti site we engineer and manufacture industry leading hydraulic hammers and other hydraulic attachments for maximum productivity.

We are now looking for an Export Coordinator to join us in Attachment Tools Division. This is a permanent position and based in Lahti.

We love our customers. Do you share this mission?

Order Desk team is managing daily order-to-delivery flow, and as a team member your overall mission is to provide world class customer service experience to our customers by ensuring on time deliveries and good communication during the process. Your daily tasks include order processing (e.g. order handling, delivery follow-ups, invoicing), shipping arrangements as well as internal and external customer service.

Keys to success
You have few years’ experience in international trade and B2B-customer service environment. Order-delivery process is familiar to you and you have basic knowledge of ERP. You are equipped with suitable educational background, which can be e.g. Bachelor’s degree in business or logistics or any other relevant field. As you will be responsible for a set of customers located all over the world, and will collaborate with various internal and external stakeholders, you need to have proficiency in Finnish and in English at minimum. If you have been praised for your excellent interpersonal skills, well-organized working style and ability to work under pressure, you have what it takes to succeed as Export Coordinator. We appreciate a fast learner who is able to adopt basic IT-systems and portals quickly. And in addition, if you have a passion for development and above all a true willingness to serve customers in best possible way, most likely you are our Order Desk’s newest star!

This job offers you an interesting role in a first-class and safe production environment and an international context. You will be surrounded by a highly skilled group of professionals and get around great opportunities for your professional development and career path. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Visit our Solid Ground stories hub, LinkedIn or Facebook to get to know us better.