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Developer Relations Support Engineer

Published date more than one year ago
Posted: more than one year ago
Company Epic Games
Company: Epic Games
Location Remote
Location: Remote

Epic Games is looking for a Developer Relations Engineer to provide pre and post license technical support for our licensees and prospective licensees. The ideal candidate will have knowledge of C++ and development experience working with the Unreal Engine.

Responsibilities:

  • Assisting with Unreal Engine licensees efforts including but not limited to live Unreal Engine demonstrations, arranging evaluations, providing pre- and post-license technical support, evangelizing Unreal Engine at trade shows

  • Assisting in the creation of support documentation on the Unreal Developer Network website, as well as specialized support documentation, videos and samples.

Qualifications:

  • Strong C++ knowledge

  • Demonstrated interest in games

  • Ability to communicate complex technical issues via email or face-to-face

  • Ability to present complex technical issues in a one-to-many situation such as trade shows, Epic Dev Days, presentations at developer studios, etc.

  • Self-starter who takes ownership of the technical relationship with developers and works proactively to set up systems to smooth the road from eval to license

  • Shipped console, PC, or mobile, title experience

  • Diagnosing problems Unreal Engine licenses may be having with their content
  • Technical customer service experience

  • Detail oriented with strong communication skills; both verbal and written

  • Excellent debugging skills

  • Experience with Unreal Engine 4

  • Willingness to travel minimum of 25% of the year

Please submit your resume and we’ll be in touch soon. 

This is going to be Epic!

#LI1