The Northern Lights Village brand was born in 2016 and since then we opened two resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.

Our guests are truly international and so is our team, speaking all together 17 languages!

Job Description

We are seeking for an organized and creative Programme Supervisor to schedule and coordinate activities in our company. For this position, you should be detail-oriented and possess excellent interpersonal and time management skills. You should strive to provide entertaining, engaging Experiences, that will delight our guests. As well as managing our guest service attendants and guiding team.

Programme Supervisor responsibilities are:

• Plan and organize the daily Experiences
• Communicate with employees and subcontractors to ensure the Experiences are carried out according to the script and on schedule
• Design, implement and manage all activities programmes.
• Monitoring the quality and effectiveness of activities on a regular basis.
• Ensure staff is working together as a team.
• Schedules the experiences and GSA teams
• Participates in departmental meetings
• Respond to questions, requests, and concerns from employees

Programme Supervisor requirements are:

• Fluent spoken and written English
• Valid B drivers' license
• Strong decision-making, organizational and time-management skills
• You should be observant, organized, driven, creative, and caring.
• Bachelor's Degree in Hospitality, Event Management or related field.
• 2 years of experience in a similar role.
• Adaptability and strong organization and time management skills.
• Patience and compassion when dealing with staff and guests.

It would be beneficial for a Programme Supervisor to:

• Speak other languages: Finnish, Chinese, Japanese, German, Spanish and French are an advantage.
• Have knowledge of the local area
• Photography skills
• Experience on the field

Pay, duration and benefits:

• Minimum 90 working hours per 3 weeks period.
• Starting in November and until the end of March.
• Hourly pay negotiated in an interview, according to knowledge and experience
• Other benefits according to the collective labor agreement.
• If necessary, the resort provides accommodation in a shared room for €200,00/month

Before applying, please ensure you have the right to work in Finland.

Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you may receive a reply in early August at the latest.