This job is no longer active. It was disabled the Jan. 12, 2023 by Relex

Technical Service Consultant, Italian-speaking

more than one year ago

Posted: more than one year ago

Relex

Company: Relex

Helsinki

Location: Helsinki

Apply!

<img src="https://www.relexsolutions.com/wp-content/uploads/2020/06/all-relex-2018.jpg" alt="" width="100%" height="">  The RELEX team is growing and we’re now looking for an Italian-speaking Technical Service Consultant. You’ll join our global continuous services team which provides technical expertise, succeeding in your role by ensuring service levels are met for a portfolio of customers. The role requires planning and executing development work, contributing to a high level of customer satisfaction. This role includes a great deal of freedom in regards to structuring your work, but you will always have your supportive colleagues by your side. It is perfect for you if you are technically skilled and enjoy to take ownership of your work.   What you’ll be doing:  <ul> <li data-leveltext="●" data-font="Calibri" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Plan and execute development work in customer environments </li> <li data-leveltext="●" data-font="Calibri" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Manage technical workstreams </li> <li data-leveltext="●" data-font="Calibri" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Build integrations between RELEX and customer backend systems </li> <li data-leveltext="●" data-font="Calibri" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Investigate technical issues for our customers</li> <li data-leveltext="●" data-font="Calibri" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Handle escalations from the 1st line support team (24/7)</li> <li data-leveltext="●" data-font="Calibri" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Improve service phase work within and across the teams </li> </ul>   What you’ll bring to the table:   <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Bachelor’s/Master's degree or some experience working in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Strong analytical or problem-solving skills</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Strong teamwork capabilities</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Fluent communication skills in Italian and English. Other language skills such as French and Spanish are seen as a bonus</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Programming experience (Java, Ruby)</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Basic knowledge of databases</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Basics of Linux and Unix</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Knowledge of Git </li> </ul>   What we consider as an advantage:   <ul> <li data-leveltext="●" data-font="Calibri" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience and understanding of retail, supply chain management and enterprise software </li> <li data-leveltext="●" data-font="Calibri" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Knowledge of other coding languages </li> <li data-leveltext="●" data-font="Calibri" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Ambition to grow as an individual and professional </li> </ul>   What we offer you in return:  <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Challenging projects in an international working environment </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">A fun, ambitious, and committed team of smart people to work with </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">A front row seat in a rapidly growing and international software company </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Flexible work hours and a possibility to work remotely</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Possibility to grow in the company (multiple career paths) and to have support from an experienced team</li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">A position where you can help retailers fight against food waste with the latest technology  </li> </ul>   Are you the one we’re looking for? Apply today and become a part of our RELEX family!   A brief overview of RELEX Solutions:  RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.   RELEX is trusted by leading brands including Kesko and SOK, Stockmann, and Lidl, and has offices across North America, Europe, and the Asia Pacific region.