• Agile CoE
• Group Operational Excellence 
• Global Services Business Process Management (BPM) 
• Business Optimisation Execution
• Robotics Centre of Excellence 
• Group Strategy & Governance
• Group Services Office

About this opportunity

• Drive and lead the BPM implementation - targeting and prioritizing work on business processes that support business and corporate strategies and objectives, gaining governance agreement on priorities and presenting road maps. 
• Align the BPM strategy to improve specific processes or larger transformational initiatives. 
• Deliver the strategy that has been set for the Business Process Management organization.  
• Act as a trusted advisor, build and maintain relationships with business executives to develop a clear understanding of business needs, opportunity for continuous process improvement.  
• Enable, coordinate and analyse documentation of existing and new business processes throughout the organization as well as identify improvement opportunities. Work closely and collaborate with all business functions. 
• Proactively drive change by Data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, and developing performance metrics 
• Educate and train the company on business process improvement theory and methods 
• Lead a highly skilled team with senior BPM Experts including coaching, motivating and development planning in a multicultural environment. 

Who you are

• Resource Management skills - Strong ability to lead teams and effectively plan and organize their work. 
• Strategic Partnership – ability to build strong collaborative business relationships and work cross functionally. 
• Advanced Leadership and Strategic Thinking skills 
• The ability to translate business goals and metrics into business process outcomes and related business cases for the overall enterprise, as well as for specific projects. 
• Strong Program and Change Management, financial and strategic planning experience. 
• The ability to drive organizational change and build capabilities that support the evolution of the Process Management organization. 
• Excellent verbal and written communication skills with demonstrated ability to positively and effectively communicate at all times and in a variety of complex circumstances. Must have experience delivering complex messages to stakeholders 
• Strong decision making, critical and conceptual thinking, analytical and problem-solving skills, including strong intellectual integrity. 
• Extensive BPM project experience along with strong execution skills. 
• Strong understanding of different process styles (such as structured/unstructured, case management and decision-oriented) 
• Lean Six Sigma certification preferred but not required. 
• Deep experience and use of various Business Process Analysis and Design tools 
• Experience with Automated Business Process Discovery (ABPD) tools. 
• A relevant Master’s Degree  

If this sounds like you, get in touch!

Next steps

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.