Would you like join a crew of dedicated colleagues in an exciting, fast-paced environment? We are now looking for Process Officers who are ready for challenging and motivating task and would like to join us in Processing Services department.      We are looking for both permanent and temporary (until 31.8.2020) positions.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

About this opportunity

• Provide processing services for Nordea's corporate and private customers
• Provide smooth and effective handling of vendors’ and private customers’ requests to achieve the best possible customer experience
• Handle the administrative part of credit processes, financial transaction processes and other administrative finance tasks
• Build up good collaboration with your team and stakeholders
• Continuous improvement is part of your daily work

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

• are passionate about providing excellent customer service in different channels with a positive attitude
• have the ability and willingness to learn new skills, and you enjoy working in a changing environment
• have a history of being a key player in previous teams and roles

• Coming up with new ideas and improving processes is part of you
• You are fluent in Finnish and English (professional level)
• Experience from customer service is an advantage

Next steps

Submit your application no later than 18.9.2019. For more information, you’re welcome to contact Sofia Nordström, tel. +358 50 564 0076.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.