Would you like to be a part of creating the future of banking and insurance? We are now looking for a temporary Insurance Professional until 31.12.2020 to meet our clients’ expectation and help them to improve their lives and reach their goals by offering them the best possible service.                  At Nordea Life, you’ll take part in supporting individuals, families, small start-ups, big companies and institutions. You’ll find that our choices – big or small – really matter. And your skills, passion for customers and unique background are what we need to provide the Insurance solutions of tomorrow. With us, you’ll be in good company with plenty of opportunities to grow and make your mark on something bigger.  We are around 160 life business professionals.  We continuously develop our way of working to be able to take customer satisfaction to the next level.  We offer you an interesting and challenging position that enables you to show your potential and to grow professionally.Nordea Life was Great Place to Work® listed company in Finland 2018. In the last survey 98 percent of our employees say their workplace is great.

About this opportunity

• Contact and serve our customers in different channels
• Make claim and pension decisions independently
• Make reconciliation independently
• Report to tax authorities
• Actively take part in process development and have courage to take responsibility in everything you do

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

• Have a deep understanding about Life insurance products
• Have ability to make claim decisions independently
• Have interest in process development and process automation (RPA)
• Are an excellent team player and you spread positive team spirit around you

• You have preferably a Bachelor’s Degree
• You have experience in customer service and claims handling processes
• You have knowledge of pension insurances
• Fluency in Finnish skills, both written and spoken.Professional skills in written and spoken English, Swedish skills is seen as an advantage
• Safe knowledge is considered as an advantage
• VTS (vakuutustutkinto) is considered as an advantage

Next steps

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.