RELEX is a fast-growing software company developing its own products that help retail companies plan and operate more efficiently. By accurately forecasting consumption of goods, we reduce inventory costs, increase availability and cut waste. One example of this is helping retailers eliminate spoiled food. RELEX is trusted by leading brands including WHSmith, Morrisons, AO.com, Coop Denmark and Rossmann, and has offices across North America and Europe.

Here at RELEX we work in small teams where everyone’s input is valued. We believe in transparency and using common sense; putting an end to stupid things and treating your colleagues as your friends are some of our core values. We are serious about what we do, but don’t take ourselves too seriously. We get excited when facing new challenges where we can put our skills to the test, but make sure to have fun while doing so.

We are now looking for analytical Business Consultants to join our extraordinary Customer Operations team in Helsinki.

What you’ll be doing:

You will work with our existing customers, ensuring that they are happy and get maximum benefit from using RELEX. You are representing RELEX and RELEX values when being in continuous contact with your assigned customer(s), helping them to succeed in their business by actively consulting them about best solutions honestly and openly. In RELEX, customer is a friend. You’re ensuring that RELEX provides daily value to the customer and help the customer to develop their RELEX solution further.

As a Business Consultant you would focus on conducting supply chain related analysis, consulting, creating specifications, building configurations and being in daily contact with a customer. You would also drive development initiatives with existing customers and make sure service delivery is carried out with high efficiency. We value someone who can take ownership and drive customers’ development agenda independently with the support from project teams. The tasks can be further modified according to selected candidate’s interest and competence.

This is an ideal role for talented person who wants to be part of building a success story and who has relevant skills to contribute to RELEX and its continued growth. You are self-motivated and willing to learn new things. RELEX, in turn, does its very best to take good care of its people.

What you’ll bring to the table:

• Strong proven analytical and problem-solving skills
• Fluent communication skills in Finnish and English (fluency in German is a significant bonus)
• Ability to map customer requirements and translate those into software configuration
• Ability to understand supply chain management systems from business and IT perspectives
• Ability to independently develop our customer accounts and create more value for our customers
• Solid task coordination skills, including responsibility for incident and problem management

Required skills depend on the position focus area.

What we consider as an advantage:

• Previous work experience in supply chain management, service/account management, management consultant or category management
• Relevant finished studies (e.g. Industrial Management, Information Networks, Business Technology, Logistics, Economics and Business Administration)
• Experience in implementing or maintaining enterprise-scale software solutions
• Successful upsell experience to existing customers
• Experiences of ITSM, ITIL and IT change management processes

We offer you:

• Challenging tasks in an international working environment
• A fun, ambitious and committed team of smart people to work with
• A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
• Possibility to grow in the company and to have support from an experienced team

How to apply? 

Please send your cover letter and resume through the application form as soon as possible, but no later than 2nd of October. Please note that the positions will be filled as soon as the right persons are found.

For questions contact Talent Acquisition Coordinator Karoliina Kujala(karoliina.kujala[a]relexsolutions.com).

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