We are looking for a recent or soon-to-be graduate to kick-start their career as a Sales Technology Consultant. You’ll focus on helping clients shape and streamline their digital sales processes with a measurable business impact. You will define, build, and optimise CRM and customer data solutions that drive lead generation, increase sales, enhance customer service, and build customer loyalty.

Who we are

In 2016 Columbia Road was founded to challenge the old ways of doing digital business and running online sales – we exist to help our clients sell better in the digital era. This means we don’t do IT projects like most other companies, instead we work to improve our clients’ business results in a measurable way. Development, design, marketing technology, and strategy just happen to be the tools with which we create our impact.

A key part of our mission is to be an excellent place to work. We are a community-led organisation, which means that we trust our employees to make the best decisions about their work themselves. This company model is based on transparency and low hierarchy, and all employees have the opportunity to be involved in company-wide decision-making. Diversity, equity, and inclusion are at the heart of how we define ourselves and everyone at Columbia Road is committed to these values.

Who we're looking for 

You’re curious, motivated, and want to help companies better understand and connect with their customers. In this role, you’ll work directly with our clients to turn customer data into practical actions that drive business growth.

As a Sales Technology consultant, you'll be working at the core of our clients’ sales operations helping them define and build the CRM solutions that power their entire customer journey. For example, you might create automated, data-driven sales processes to improve lead generation and digital sales efficiency, or develop new digital tools and customer portals to enhance customer service and build loyalty. You'll be working at the core of our clients’ businesses; advising, designing and implementing the tech needed to drive measurable business impact.

You're eager to learn how to work with customer data and enable data-driven sales, marketing and service processes. You're interested in understanding customer journeys and how to improve the customer experience across all touchpoints. You want to gain hands-on experience with CRM tools and develop your skills in areas like data-driven sales practices and solutions.

You’re analytical by nature and enjoy solving problems. You bring structure to uncertainty and stay focused under pressure. You’re ambitious and results-oriented, but you also value having fun.

Columbia Road is a great place to accelerate your professional growth, and build broad experience across different business areas. We put a strong focus on learning and professional growth. You’re encouraged to explore your interests, and we’ll actively support your development.

In order to be successful in this role, you should have professional proficiency in the Finnish language as well as excellent written and oral skills in English.

Please note that we’re not able to offer the possibility of guiding thesis writing.
 

Professional benefits for you

• Working at the core of our clients’ businesses; advising, designing and implementing the tech needed to drive the business forward
• Working directly with the client - no middle management involved
• A clear focus on digital sales, in both B2C and B2B
• You'll have the best people to work with and learn from in a truly flat organisation
• Accelerated professional growth through project work, mentoring and lots of internal learning opportunities such as events, courses, certifications, and weekly learning sessions.

Requirements

• You have graduated in the past couple of years or are graduating in the near future
• You think analytically and are comfortable working with data
• You learn quickly and enjoy picking up new tools and concepts
• You are interested in CRM technologies and understanding their technical components and capabilities
• You enjoy working with people and are motivated by solving real problems together with clients
• Past experience in consulting or digital sales is valuable, but not necessary
• Languages: professional proficiency in Finnish and English

Required hands-on experience:

Hands-on experience in the following is considered a bonus, but not required:

Make sure you showcase your experience and knowledge as clearly as possible in your application, resume, and possible other attachments. We value examples and results from previous projects, and we'd love to know what concrete tools you used to get those results.

If you use AI when creating your application, we encourage you to do so mindfully. We're eager to get to know the real you: your voice, your aspirations, and your personality, even if everything isn’t perfectly phrased.

• • Working with CRM tools (e.g. Salesforce, Microsoft Dynamics, HubSpot)
  • Using customer data from systems like Customer Data Platforms, marketing automation platforms, or customer service tools to generate insights or improve customer experience
  • Marketing Automation platforms (e.g. Salesforce Marketing Cloud, Salesforce Account Engagement, Dynamics 365 Customer Insights, Hubspot)
  • Experience in building AI powered use cases beyond prompting, and as a result acquired understanding of AI applications
  • Development skills, e.g. HTML, CSS, JavaScript, Python, SQL etc.
  • Sales development or sales experience
  • Data analytics and business intelligence

Recruitment process

The recruitment process usually has 1-3 steps during which we get to know who you are and what motivates you. We’re committed to creating a good match between you and our organisation, and want to spend time to get it right. Sometimes, we may set up a short call before the interview or an assignment might be given to you to complete between interviews.

This is a permanent, full-time position with a flexible start date in spring 2026. We hope to hear from you soon!

Benefits

• A community-led organisation with a high level of autonomy
• As a Columbia Road employee, you have the option to buy stocks of the company through the common employee share program
• Recurring training and learning sessions to support your professional growth
• A diverse, equitable, and inclusive workplace
• Offices in downtown Helsinki (with gym and pool) and Tampere
• A wide range of top-of-the-line tools for your work (phone, laptop etc.)
• Extensive health care services, including dental and mental health
• Insurance for travel and free-time
• Lunch benefit
• Phone subscription benefit
• Weekly breakfasts and healthy daily refreshments
• Flexible vouchers for sports, culture, commuting, and massage
• Recurring Roadie-ideated events and activities
• Childcare services when your child falls ill
• A possibility to book the office for private events during the weekends
• Compensation for working on open source or social programs in your free time