Transport planner

We are looking for a Transport Planner to Kokkola!

In Transport Planning, you are responsible for the customers in your geographical area. You take customer orders, make sure they are correct, and plan them into complete loads ready for transport. You are at the start of the customer flow, so every transport begins with your work. The Route Planner take it from there.

The job is teamwork: Sales, Transport Planning and Route Planning work together for the customer. It is also independent; you handle your own customers and make decisions quickly when things change.

Your responsibilities

Customer service and orders

• serve customers professionally and be their point of contact
• receive and confirm customer orders and make sure they are correct
• stay in active contact with customers to make sure volumes are right

Transport planning

• plan customer orders into complete loads and book capacity for them
• handle ferry bookings and make sure the best ferry connections are used efficiently
• buy external capacity when needed, following the agreed routine
• handle changes and deviations during transport and keep the customer informed
• optimise the days transport flows together with the planning side
• work with Sales on matters such as pricing and customer agreements

You bring

• an interest in logistics, customer service and sales
• a service mindset and a wish to build long-term customer relationships
• the ability to prioritise and make decisions when things change
• clear communication, also when things get busy
• a willingness to work closely with sales, planners and customers
• the ability to communicate effectively in Swedish, Finnish and English
• experience in logistics or customer service is a plus

You will learn with us

• the Ahola Way, our values and how we work
• transport planning, load planning and ferry traffic
• the market and its price levels
• our own transport management system

What we offer

• a varied role where no two days are the same
• a thorough introduction and colleagues who help you succeed
• a secure workplace in a growing Nordic family company
• a culture built on our values: total responsibility, openness and respect for the individual

The position is permanent. Salary is determined according to the Collective Agreement. In addition, the employee's competence and work experience are taken into account when setting the salary.