Senior Implementation Specialist

Thomson Reuters is looking for an Senior Implementation Specialist. To thrive in this role, you should have strong problem-solving and analytical skills, along with a genuine desire to challenge yourself in your work. You are organized, focused, and able to structure your tasks and priorities independently. You learn new tasks quickly and have both the ability and the willingness to support others, including colleagues and customers.

Senior Implementation Specialist is a dynamic role that involves a broad range of responsibilities. The primary responsibility is to act as an application and solution specialist for the ONESOURCE Pagero platform. In this position, you will work both independently and collaboratively, as you will often manage several projects in parallel.

About the Role

In this opportunity as an Senior Implementation Specialist, you will:

• Bring 3–5 years of experience in IT integrations and configuration, preferably within e-invoicing.
• Demonstrate an understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions.
• Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting.
• Act as a specialist in large, cross-functional implementation projects and partner-led projects.
• Contribute to project planning and timeline management.
• Resolve customer support issues effectively.
• Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
• Support pre-sales activities, such as software demonstrations and scoping for prospective clients.
• Customize and configure applications according to agreed specifications.
• Design, develop, and document project deliverables in line with agreed timelines and budgets.
• Participate in application configuration, implementation, and testing.

About You

You're a strong fit for the role of Senior Implementation Specialist if your background includes:

• Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.
• Contributing to project management activities, including creating and updating project plans and timelines.
• Resolving customer support issues in a timely and effective manner.
• Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
• Assisting with pre-sales activities, including software demonstrations and prospect scoping.
• Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions.
• Customizing and configuring applications to agreed specifications.
• Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.
• Hands-on involvement in application configuration, implementation, and testing.