What you will get to do:

A Senior Business Consultant is an advisor to a customer regarding the declarative functions of Salesforce. (S)he ensures customers’ processes and tools are aligned and guides and challenges the customer when needed. (S)he works independently as a project manager even in large projects.

What you will be responsible for:

• Demonstrate management consulting / business management experience throughout presales discussions and project delivery
• Articulate business problems of customers, challenge their thinking and status quo, identify & translate problems into specific business requirements
• Help clients set priorities by highlighting effort-impact relationships
• Engage with client business and technical staff on a senior level, facilitate business discussions and discovery workshops
• Steer (smaller) customer projects independently
• Configure Salesforce and possibly other related tools
• Support Sales by proactively engaging with customers to identify new projects
• Understand solution design & deployment cycle from requirement specifications to deployment
• Influence business practices of customers through sharing of best practices gained through other engagements
• Act as a respected thought leader in engagements by demonstrating experience
• Support large projects with senior leadership skills

The skills we are looking for:

• Several years of experience in one or more of the following areas: consulting, sales, customer service, marketing, project management
• Deep understanding and experience on Salesforce best practices (sales, service, marketing automation, business intelligence)
• At least 1-2 years direct Salesforce experience and/or deep understanding in one or more of the following business practice areas: Sales, Customer Service, Field Service, Marketing Automation, Business Intelligence, Portals / Communities, eCommerce
• Thorough understanding of the Salesforce Ecosystem
• Excellent communications skills, ability to articulate (Salesforce) technology and IT tools in a business context
• Excellent interpersonal skills / extrovert personality with confidence to engage and drive customer discussions
• Excellent written and spoken English
• Good working proficiency in a local language preferred

Qualifications

●     Bachelor’s degree or foreign equivalent