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Technical Consultant, Space and Assortment Optimization

Published date more than one year ago
Posted: more than one year ago
Company Relex
Company: Relex
Location Helsinki
Location: Helsinki

RELEX Solutions delivers unrivaled results for retailers around the world with cloud-native retail planning solutions powered by pragmatic AI, in-memory data processing and unsurpassed computational power. We are a fast-growing software company developing its own products that help retail companies plan and operate more efficiently. By accurately forecasting consumption of goods, we reduce inventory costs, increase availability and cut waste.

RELEX is a trusted partner by leading brands including e.g. to many global companies including Party City, WHSmith, Delhaize America, Morrisons, Coop Denmark and Circle K Europe. We are a team of more than 750 employees based in Helsinki, Finland with offices in the US (Atlanta), UK, Germany, Sweden, Norway, Denmark, France, Italy, and Spain.

Here at RELEX we work in small teams where everyone’s input is valued. People can move among teams based on required skill set and personal interest. You are exposed to freedom and responsibilities based on your comfort level. We are passionate about what we do, but do not take ourselves too seriously. New challenges excite us where we can put our skills to test, and we make sure we have fun during the process. Life is supposed to be fun. Now - if you accept the challenge - we give you the opportunity to experience all this and more.

Are you a consultant-minded, customer centric individual looking for new challenges? Would you like to be part of an innovative team that is creating long term success for its growing list of retail, wholesale and manufacturing customers? Do you like to provide measurable value for your customers and fight against food waste while at the same time disrupting an industry?

Good news! We are now looking for Technical Consultants to join our extraordinary Customer Operations team in the field of Space and Assortment Planning and Optimization in Helsinki.

Your role will either be focused for project-phase customers or service-phase customers.

As a Technical Consultant for the project-phase customers you will:

  • Act as a system integration expert in RELEX implementation projects
  • Attend or lead specification workshops
  • Manage technical workstream
  • Build integrations between RELEX and customer backend systems
  • Investigate complex technical issues for our customers
  • May participate in sales process as a technical specialist, or improve and develop internal tools as a technical expert
  • Travel: Anywhere between 30 - 50%

As a Technical Consultant for the service-phase customers you will:

  • Provide technical expertise for SaaS and OnPremise related services, such as system upgrades
  • Support complex problem solving and incident management situations
  • Manage technical discussions with service customers
  • Coordinate and delegate technical tasks for multiple service customers
  • Introduce and develop the best practices for continued success
  • Act as a system integration expert in upsell related implementation projects
  • Travel: Anywhere between 0 - 20%

Desired background:

  • Bachelors/Masters degree or 1 to 4 years of experience in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science
  • Strong analytical or problem solving skills
  • Programming experience (Java)
  • Knowledge of cloud hosting technologies
  • Strong knowledge of Microsoft SQL Server (up to current version) including SSIS
  • Excellent knowledge of Microsoft Windows Server and associated technologies
  • Willingness to travel
  • Excellent communication and multi-tasking skills

We value the following aspects in our candidates:

  • Proven track record of successful client work
  • Experience in either supply chain management and/or business analytics
  • Fluent communication skills in English. German, Swedish, Italian, French and Spanish considered as a plus

We offer:

  • A front row seat in a rapidly growing and international software company
  • A fun, ambitious, and committed team of smart people to work with
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Responsibilities in challenging projects from day one
  • International career and learning opportunities
  • Position where you can help retailers fight against food waste

Apply today (we’ve made it fast and easy)!

Apply by sending us your resume and short cover letter via included form. For questions contact our Talent Acquisition Coordinator Oskari Helve by email (oskari.helve@relexsolutions.com).