OpusCapita helps organizations sell, buy and pay more effectively by providing them with extended purchase-to-pay and order-to-cash solutions. With hundreds of millions of transactions processed annually by thousands of  customers across more than 100 countries, we have created a global ecosystem where buyers, suppliers, banks and other parties connect, transact and grow. Together with our customers, OpusCapita is transforming sales, procurement and financial processes for the digital age. Founded in 1984, OpusCapita is headquartered in Helsinki, Finland. To learn more, please visit www.opuscapita.com

How about a new career within a team of skilled R&D colleagues at OpusCapita?

We are now looking to hire a Documentation Specialist to strengthen our R&D and improve customer happiness.

At OpusCapita our vision is to digitalize global trade. To get another step closer to our vision, we want to hire more top-notch professionals to join our Source to Pay R&D teams in Tampere.

ABOUT THE JOB

We are looking for experienced and ambitious documentation specialist to join our teams of professionals working on the development of modern applications part of the OpusCapita Business Network Ecosystem. A lot is to establish, you should be well-versed with building things from scratch and collaborate with other to enable an optimum way of working.

We work with local and international teams, so communication and collaboration skills are key skills for our team members. Documentation is a crucial part of ensuring our customers use well our products and are informed of new available functionalities bringing them value. In this role, you will be an important actor in improving our customer satisfaction. Our R&D culture is about agility, continuous learning and improvements and innovation.

As a Documentation Specialist your main responsibilities will include:

• Planning, creating and maintaining user guides, software release notes and other documentation in collaboration with internal stakeholders while meeting deadlines driven by the software release cycle
• Participating in localization of user interfaces to improve usability
• Developing documentation tools, methods, processes and deliverables

WHAT WE WOULD LIKE FROM YOU?

We are looking for experienced, passionate candidates who enjoy working in teams and are eager to invest in their own professional development and want to keep their technical toolkit up to date.

In your application we’ll be browsing:

• Solid experience in documentation tools and processes
• Systematic way of thinking and working
• Ability to work in an international environment and with virtual teams
• Excellent written and spoken English and Finnish
• Understanding and experience of financial automation business is an advantage. 

To succeed in this role you need to have strong verbal and written communication skills in English.

DESIRED SKILLS:

Your responsibilities will also include, but are not limited to, the following:

• Creating and maintaining of technical, instructional, maintenance and operations documentation intended for multiple audiences.
• Translating technical information.
• Applying content management processes to all documentation.
• Consulting and providing consultation to subject matter experts, users, and other technical staff.
• Managing assigned projects and programs.
• Identifying roadblocks to task completions and effectively bringing them to management for resolution.
• Implementing existing procedures to resolve standard problems.

Successful candidates for this position will have:

• Excellent grammar and writing mechanics.
• Strong attention to detail and organizational skills.
• The ability to work with minimal supervision through self-direction and self-motivation.
• Excellent verbal and written communication skills with strong interpersonal skills.
• Ability to analyze the effectiveness and efficiency of documentation and processes and suggest changes.
• Ability to translate technical information into usable content.
• Working knowledge of Microsoft Office, Adobe FrameMaker, HTML, MadCap Flare, and basic photo editing software. (Preferred)
• Familiarity with content management concepts. (Preferred)
• Writing experience in technical document creation and maintenance. (Preferred)

Education: BS/BA degree in English, Communication, Technical Communication, Journalism/related training field preferred, or equivalent writing/training experience.

WHAT MAKES OPUSCAPITA A GREAT WORKPLACE?

When asked what they like best in our company, OpusCapitans say that they most of all appreciate the relaxed atmosphere and the people they work with. People here care for one another and help is always there if needed. Family feeling is mentioned every time in our annual employee survey. OpusCapitans feel they are trusted by our management and that they can actually make a difference. At OpusCapita even making mistakes is seen as an opportunity to learn so honest mistakes are seen as part of just doing business! Flexibility in the working hours is valued as well as possibility to remote work. We are all fueled by the same passion to succeed.

In OpusCapita, we even love Mondays! We are dedicated in creating an atmosphere where your ideas can flourish, you can achieve your ambitions and really enjoy your work. Our ‘I love Mondays’ club spices up the days at the office with events that bring a smile to your face and welcomes you to nice leisure activities to share some relaxed times with your co-workers. We do office yoga together, have breakfast together and of course parties are something we all like. We got Great Place to Work® certified in October 2019!

We offer:

• International collaboration and atmosphere
• Possibility to grow and take over responsibilities as you move on our career path
• Independent role where you are trusted to do your job without micromanaging
• Flat organization where leaders are part of the team
• Nice colleagues who support you and make you feel like home
• All the basic benefits (sport & culture, lunch, phone benefit, gym, bonus plan etc.)
• We celebrate employees’ service years with award and of course eating cake together
• We have quarterly peer recognition campaigns in order to praise our colleagues
• Workplace that is never ready or done – we want to make our processes even leaner, we want to learn from each other and we want to succeed together so that we can celebrate it together. Sometimes we need to unlearn from old habits to create better ways of working.
• Workplace that is in constant change – world changes around us so we need to do the same. We are a small company with a big company’s soul 

QUESTIONS IN MIND?

For more information, please contact jarkko.rouvinen@opuscapita.com.

Please submit your application online including CV and cover letter with salary request as soon as possible.

Please note that we conduct interviews and make hiring decisions as soon as the suitable candidate is found.