Efecte is a Finnish software company offering cloud-based Service Management solutions and related professional services. With Efecte, service organizations can digitalize and automate their work. Customers leverage Efecte’s software to flexibly manage a range of internal and external service processes, in areas such as IT, HR, customer service and identity and access rights management. That’s why we love services, and our mission is to perfect them!

Efecte focuses on serving medium-sized businesses and public sector organizations and is one of the leading software vendors in this field in Finland and the Nordic countries. Efecte was established in 1998, is listed on the Nasdaq First North Growth Market Finland marketplace and operates in Finland, Sweden, Germany, and Denmark. To us it is important to do things right, not just the right things. Culture and values play a key role as we build our growth. Trust, Challenge, Respect and Make it Happen form our core values and customer success is top priority for us.

We are now looking for self-driven ITSM professionals to join our Swedish team!

The ideal candidate will have a proven track record of implementing IT Service Management solutions and a technical rather than process consultancy background. You will be responsible for delivering and configuring Efecte products based Service Management solutions for our Swedish customers.

To be successful in this role, we hope you to:

• Have good understanding of IT Service Management and ITIL
• Already have at least 2-3 years of experience in working with some IT Service Management software like Easit, Nilex, Wendia, Marval, Cherwell, BMC Footprints, ServiceNow, or similar
• Consider yourself as a technical person who enjoys solving technical challenges. Scripting skills (e.g. Python), knowledge of installing software on Linux are and SQL are definitely an advantage
• Have strong negotiation and communication skills
• Consider yourself as a team player with solution-orientated and pro-active approach
• Be a native level Swedish speaker with ability to communicate fluently also in English

We offer you an international, supportive and innovative working atmosphere with competitive salary model and an opportunity to grow with Efecte. You will have a working environment where you are empowered to actually make things happen and where hierarchy & bureaucracy are on a minimum level. We highly believe that the right kind of attitude can get us anywhere! Check more reasons to join us and get to know your future colleagues.

Ready for action? Be part of our success story and apply now!

For more information regarding the recruitment process or position, please contact Miia Campbell, miia.campbell@efecte.com