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DevOps Engineer

Published date 3 weeks ago
Posted: 3 weeks ago
Company Telia Finland Oyj
Company: Telia Finland Oyj
End date March 29, 2024
Due date: March 29, 2024
Location Helsinki
Location: Helsinki

Senior DevOps Engineer

Do you share our passion for services that “just work”?

I am Anton Magnusson, and I am heading Trouble Ticketing Platform. As a member of my team, you will be ensuring reliability our on-premises ServiceNow instance that will support our Service Assurance and Service & Support processes locally and globally at Telia.

Ready to make better happen?

This role includes, but is not limited to:

  • Ensure availability of our Production and non-production environments;

  • Improve reliability, quality, and time-to-market of our suite of ServiceNow instance(s);

  • Measure and optimize system performance and health, with an eye toward pushing our capabilities forward, getting a head of the customers and stakeholders need, and innovating to continually improve;

  • Provide primary operational support and engineering;

  • Partner with development teams in to improve services through rigorous testing and release procedures;

  • Partner with our Compute & Infra organization that facilitates the compute and infrastructure deliveries of operating systems, databases, and network to secure the service delivery and performance;

  • Create sustainable system and service through automation;

  • Balance feature development speed and reliability with well-defined service level objectives.

It is a job that calls for someone who understand businesses, process, and people. You will be developing solutions, based on stakeholder and customer needs together with your team. And to drive that DevOps mindset, you will be a part of a 24x7 “on-call” support together with the developers making sure our platform and services are running without any hiccups so that our workforce can perform and help our customers in the best way possible.

Is this you?

Life here at Telia is evolving every day and we are on our way to become a Nordic tech powerhouse. To fit the bill, you need to understand both technology and human behaviour. We are a small agile team, but a lot riding on collaboration with other teams, and we reach success together; this mean that we don’t have any room for prestige or solo artists. It also means that you are not afraid of getting the nitty gritty stuff done, but you are also able to think conceptually and work with insights to achieve great results.

Your personality:

  • Problem Solver - Anticipates problems; analyses situations and develops workable/innovative solutions.

  • Customer-centric - Considers actions and decisions, in terms of its impact on the stakeholder.

  • Resourceful – You are adaptable to change and enjoy working in challenging situations.

  • Service Minded – Prioritize customer satisfaction and being easily approachable to stakeholders.

  • Team Player.

Your Experience:


  • Deep knowledge in Red Hat Enterprise Linux or CentOS, MariaDB and/or networking.

  • Experience in developing Ansible playbooks or using similar Configuration as code software.

  • Coding experience beyond simple scripts.

  • University degree in Computer Science or equivalent.

  • Working in Continuous Integration pipelines.

  • Fluent in English (spoken and written).


  • Ability to program, structured and Object Orientated, with one or more high-level languages such as Python, Java, and JavaScript.

  • Experience in ServiceNow development, preferably good expertise with on-prem installations.

  • Knowledge of ITIL.

  • Working with REST integration and messaging platforms such as Apache Kafka.

  • Working experience from Prometheus and Grafana.

Telia is more than a workplace!

With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work.  We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.

What happens next?

If you fancy joining our team, don’t hesitate to apply! If you want to know more about the job you are welcome to contact me at or connect with me on LinkedIn.  

We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline.

If you are considered being one of our final candidates, you will have to pass a security screening process.

Welcome to Telia – Join us and make better happen!