Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas, continuous improvement and transformative results have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for a dynamic Coordinator, Parts Coordination Management to join our skilled PCM Internal Customers team. The preferred location for this position is Vaasa, Finland. The role is offered as a permanent contract.

What will you be doing?

Welcome to a dynamic team, where you have the possibility to work independently with the support of great colleagues!

PCM Internal Customers takes care of handling spare part quotations, orders, and deliveries for the customers within Wärtsilä. We offer a high-quality working environment where you’ll have an opportunity to understand the logistics behind the movement of our parts globally and enjoy working to meet our customers’ requirements.

Wärtsilä Global Logistics Services (WGLS) manages the entire logistics chain of Wärtsilä OEM parts, from order intake to customer delivery. To accomplish this, the team is built with three delivery functions: PCM, Parts Supply (PS), and Parts Delivery (PD). PCM works with both internal and external customers to support parts offers and handle order confirmations, as well as provide critical information throughout the process to multiple stakeholders.

Your responsibilities include, but are not limited to:

• Acting as customer contact for spare part quotations and orders
• Follow-up of parts deliveries, including continuous support and claim handling
• Acting as a link between internal customers and various internal departments, while ensuring timely spare part delivery process
• Identifying and reporting possible improvement areas in the way of working

To be successful in this role, we expect you to have:

• B.Sc. degree in a technical field
• Experience in customer service, spare part ordering, and logistics
• A passion for continuous improvement practices and problem-solving
• Fluency in English and Finnish, both verbal and written
• Excellent communication and interpersonal skills
• The ability to work both independently and as a team player
• Knowledge of Incoterms
• Familiarity with ICT equipment and applications

As an ideal candidate, you might also have:

• Cultural knowledge
• An eye for detail
• Customer insight
• SAP, SD, and CS know-how

Why you & us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline October 8th, 2023 by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We aim to keep you informed along the way.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Team Leader PCM Vesa Keskikuru via email at vesa.keskikuru@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Last application date: 08/10/2023

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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