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Field Service Consultant

Published date 3 months ago
Posted: 3 months ago
Company Fluido
Company: Fluido
Location Finland
Location: Finland

At Fluido we help our customers reach their goals and create outstanding customer experiences using Salesforce technology. At the core of our expertise is a deep understanding of Salesforce solutions and of our customers’ businesses.
We are now looking for Field Service Consultants to strengthen our team and help our customers to realize their vision for field service digitalization.

What you will get to do:
  • Challenging and rewarding projects with our Finnish and multinational customers in the field service space
  • Working with cutting edge cloud solutions, such as Salesforce Field Service Lightning and ServiceMax
  • Freedom to drive your own projects and ideas
What you will be responsible for:
  • Understanding customers’ field service operations and helping them to create and realize their vision for field service
  • Engaging with customers’ business and technical staff, e.g. in discovery workshops, to find the right solutions
  • Challenging the customers’ thinking and status quo
  • Managing (smaller) customer projects independently
  • Configuring Salesforce Field Service Lightning and ServiceMax
  • Proactively engaging with customers to find new projects and other opportunities for Fluido
  • Understanding of end-to-end the project development from requirement specifications to deployment
The skills we are looking for:
  • Must have:
    • “Can do attitude” and willing to take ownership in projects from day one
    • Experience in field service business and processes or strong interest to learn
    • Strong interest to learn Salesforce and related tools for field service
    • Good communications skills and the ability to talk about IT solutions in the business context, without going to technical topics
  • You will benefit from these skills:
    • Salesforce experience
    • Field Service Lightning experience
    • ServiceMax experience
  • You should be familiar with the following:
    • (Management) consulting
    • Project management
    • Agile project methodologies
    • Understanding of both business and IT
At Fluido, you will get:
  • The training and support you need to be successful in your role
  • The possibility to travel and attend external trainings and conferences
  • The support and time of your Team Leads
  • A knowledgeable team of experts and a supportive working environment
  • Competitive benefits package including culture/sports benefits and bonus-based salary model
  • We know that these are not our only deal makers but we have billiards, free snacks and drinks, massage chair, PS4, library, office parties etc…

Questions? Contact or Vesa-Tapio Halmeaho, Field Service Practice Lead