This job is no longer active. It was disabled the Sept. 5, 2023 by Relex

Technical Service Consultant

more than one year ago

Posted: more than one year ago

Relex

Company: Relex

Helsinki

Location: Helsinki

Apply!

<img src="https://www.relexsolutions.com/wp-content/uploads/2020/06/all-relex-2018.jpg" alt="" width="100%" height="">   We are in the search for a full-time Technical Service Consultant to join our RELEX family in Helsinki. You’ll join our global Technical Services Team that provides technical services to our customers in continuous services. As part of the team, you will be helped to succeed in your new role, and you will help the team achieve this goal by ensuring technical service levels are met for a portfolio of named customers. The role requires planning and executing development work, contributing to a high level of customer satisfaction.  What you’ll be doing:  <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="1" data-aria-level="1">Plan and implement development work in customer environments </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="2" data-aria-level="1">Manage technical work-streams </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1">Build integrations between RELEX and customer backend systems </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1">Investigate complex technical issues for our customers </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1">Handle escalations from the 1st line support team (24/7) </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1">Improve service phase work within and across the teams </li> </ul> What you’ll bring to the table:   <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="1" data-aria-level="1">Bachelor’s/Master's degree or 1 to 4 years of experience in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="2" data-aria-level="1">Strong analytical and problem-solving skills </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="3" data-aria-level="1">Ability to function as part of a team </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="4" data-aria-level="1">Programming experience (Java, Ruby) </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="5" data-aria-level="1">Basic knowledge of databases </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="5" data-aria-level="1">Basics of Linux and Unix </li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="5" data-aria-level="1">Fluent communication skills in English, knowledge of Finnish, Swedish and German considered a bonus </li> </ul> What we consider as an advantage:   <ul> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1">Experience and understanding of retail, supply chain management and enterprise software </li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1">Understanding of Citrix and public cloud platforms </li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1">Knowledge of other coding languages </li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1">Ambition to grow as an individual and professional </li> </ul> What we offer you in return:  <ul> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1">An international career and learning opportunities in a rapidly growing software company </li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1">A fun, ambitious, and committed team of smart people to work with </li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1">A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged </li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1">A position where you can help retailers fight against food waste </li> </ul>  Are you the one we’re looking for? Apply today and become a part of our RELEX family!  You can apply by sending your cover letter and resume through the application form as soon as possible, but no later than 19th of November.  Also kindly note that we cannot process any applications through email.  About RELEX  RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.  RELEX is trusted by leading brands including EUROSPIN, Leroy Merlin, EcorNaturaSi, Mediaworld, DIA, Auchan, Franprix, and has offices across Europe, North America, and the Asia Pacific region.