This job is no longer active. It was disabled the Sept. 5, 2023 by Relex
Technical Service Consultant
7 months ago
Relex
Helsinki
<p><img src="https://www.relexsolutions.com/wp-content/uploads/2020/06/all-relex-2018.jpg" alt="" width="100%" height=""></p> <p> </p> <p><span data-contrast="none">We are in the search for a full-time <strong>Technical Service Consultant</strong> to join our RELEX family in Helsinki. </span><span data-contrast="auto">You’ll join our global Technical Services Team that provides technical services to our customers in continuous services. As part of the team, you will be helped to succeed in your new role, and you will help the team achieve this goal by ensuring technical service levels are met for a portfolio of named customers. The role requires planning and executing development work, contributing to a high level of customer satisfaction.</span><span data-ccp-props="{"201341983":0,"335559739":150,"335559740":259}"> </span></p> <p><strong><span data-contrast="auto">What you’ll be doing:</span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Plan and implement development work in customer environments</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Manage technical work-streams</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Build integrations between RELEX and customer backend systems</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Investigate complex technical issues for our customers</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Handle escalations from the 1st line support team (24/7)</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Improve service phase work within and across the teams</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="none">What you’ll bring to the table: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s/Master's degree or 1 to 4 years of experience in the field of Software Engineering, Information Systems Engineering, Computer Engineering or Computing Science</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Strong analytical and problem-solving skills</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Ability to function as part of a team</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Programming experience (Java, Ruby)</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Basic knowledge of databases</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Basics of Linux and Unix</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Fluent communication skills in English, knowledge of Finnish, Swedish and German considered a bonus</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="none">What we consider as an advantage: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Experience and understanding of retail, supply chain management and enterprise software</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Understanding of Citrix and public cloud platforms</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Knowledge of other coding languages</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Ambition to grow as an individual and professional</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="none">W</span></strong><strong><span data-contrast="auto">hat we offer you in return:</span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">An international career and learning opportunities in a rapidly growing software company</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">A fun, ambitious, and committed team of smart people to work with</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="●" data-font="Arial" data-listid="1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">A position where you can help retailers fight against food waste</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> </ul> <p><span data-ccp-props="{"201341983":0,"335559739":150,"335559740":259}"> </span><strong><span data-contrast="auto">Are you the one we’re looking for</span></strong><strong><span data-contrast="none">? Apply today and become a part of our RELEX family!</span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">You can apply by sending your cover letter and resume through the application form as soon as possible, but no later than <strong>19th of November</strong>. Also kindly note that we cannot process any applications through email.</span><span data-ccp-props="{"201341983":0,"335559738":200,"335559739":200,"335559740":276}"> </span></p> <p><strong><span data-contrast="auto">About RELEX</span></strong><span data-ccp-props="{"201341983":0,"335559737":120,"335559739":150,"335559740":259}"> </span></p> <p><span data-contrast="auto">RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.</span><span data-ccp-props="{"201341983":0,"335559737":120,"335559739":160,"335559740":240}"> </span></p> <p><span data-contrast="auto">RELEX is trusted by leading brands including </span><em><span data-contrast="auto">EUROSPIN, Leroy Merlin, EcorNaturaSi, Mediaworld, DIA, Auchan, Franprix</span></em><span data-contrast="auto">, and has offices across Europe, North America, and the Asia Pacific region.</span><span data-ccp-props="{"201341983":0,"335559738":220,"335559739":160,"335559740":240}"> </span></p>