Are you enthusiastic about creating customer value and business growth via online channels? Do you want to take the next step in your career as a user experience-oriented business professional?

Yearly the online channels of Telia are visited by tens of millions of customers. Our goal in the Online team is to provide the best digital experience in the world to these customers. We work amongst products, such as C More, Liiga, 5G, Subscriptions, Smartphones, Internet Security, and eSports to name a few, while we also take part in driving the next gen digital self-service capabilities. We operate in hybrid-teams, and we utilize modern processes and tools. Now we are searching for 12 customer experience-minded professionals to different roles in our team to support the growth of the Online channel.

The team

We focus on leading the user acquisition campaigns and the user experience of our online sales flows. We look at data, we optimize the existing, we research and define real customer problems and build use case and better experiences. We build, measure, and learn. We aim to identify key customer problems and needs and figure out how we can solve them as effortlessly as possible for the users. We also closely track and measure e-commerce success and prepare and execute related online commercial plans and ensure that they are in line with company strategy and targets.

We work around topics such as data and analytics, personalization, automation, performance marketing, affiliate marketing, search engine advertising, display, programmatic, social media, e-commerce, sales forecasting, campaigns, conversion rates, ab-testing, optimization, dashboards, cross-sell and upsell, customer feedback, customer experience, testing, and development, etc.

The role

This role is a great opportunity for you who have already gathered experience from social media advertising and are willing to take up the next challenge. Social media plays crucial role within our performance marketing, so this is key role to push our results to the next level. Helping to achieve your goals we provide state-of-the-art tool stack to use, loads of online and offline data to utilize and foremost many other digitally savvy marketing colleagues to sparring ideas with.

Minimum qualifications:

• 2-4 years hands-on experience from paid social media platforms
• Solid hands-on experience with tools, such as Facebook Business Manager, Smartly & Google Analytics
• Experience managing and optimizing campaigns towards e-commerce KPIs
• Sales driven personality with analytical mind-set
• Good understanding of performance marketing principles

Preferred qualifications:

• Basic knowledge of other digital paid media channels, such as paid search, programmatic buying, affiliate, etc.
• Experience from campaigns that utilize product feeds and knowledge of feed management tools, such as WakeupData
• Experience utilizing 1st party data on paid social campaigns
• Media agency or digital agency experience is considered as a plus but is not mandatory

Interested?

Selection will take place on an ongoing basis and this position might be filled before the application deadline, so do not hesitate to apply! Please send us your application through our recruitment system. Application deadline is 31.12.2021.

If you want to know more about the job, you are welcome to contact Jarkko Ridanpää: jarkko.ridanpaa@teliacompany.com, +358 50 4119661.

Welcome to Telia – Home to your next big opportunity!

We are Telia, the New Generation Telco. Everything we do is about connecting the world. We provide people with innovative, easy-to-access and effective ways to keep in touch and communicate with each other anywhere in the world. Networks remain in the core of our business, but as we are also the pioneers in the digital world, we provide services such as Internet of Things, Data Center, Digital Identity and Connected Cars. Be inspired by our New Generation Telco journey and create the digital future with us!