Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality.

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of.  Want to join the ride?

Are you asking yourself how the day to day operations could be supported by software, automation, chatbots and new technologies. Do you thrive working in a small autonomous team, taking on responsibilities where needed and delivering digital excellence product increments in cadence? Would you like to work in a team, where a back-end configuration is just something you can raise in the daily as needed, without creating a ticket and use time for waiting? Do you agree that the preferred way to deliver software is “make it work, make it right, make it fast”? Do you want to deliver Service Excellence? Join our in-house development team employing today 15 tech and content experts – we are part of the People Services organization, and our goal is to support all Wärtsilians by enabling everyday People services in a consistent & easy way. People Services is the face of HR, bringing a world-class employee experience to life for all Wärtsilä employees. We offer our services from every region in the world with a hybrid and interactive set up so that we can ensure that no matter where you are, you will get the support you need. People Services. Anytime, Anywhere.

About the Position
In the People Services you also will find the HR Platforms team, a team consisting of a wide range of tech professionals, building, enhancing and maintaining the enablers required to run the New HR Operating model, People First. In the HR Platforms team, we build meaningful HR experiences on top of our existing platforms, to enable engaging and self-service focused HR Services.

The HR Platforms team is organized around a set of prioritized products and capabilities, and the way of working is agile. This means that the team together with the HR Community defines the requirements, definition of done and acceptance criteria, after which the team together deliver the needed configurations, development, content, automation, UI or capability according to the prioritization of a product owner and the guidelines of the solution architect. The HR Platforms team is strongly collaborating with IM organization, and has a commercial and customer-oriented focus. We are gradually also moving our services into a more operational mode and will see a shift in development and maintenance activities even more strongly.

As Junior Product Owner, you you will have the full responsibility for Virtual Assistant and WeLeap products, to identify the small development items as well as to increasing the number of users and their engagement; from managing the continuous improvement backlog, sprint and priorities, to developing the end to end EX and commercial aspects of the product. You are in continuous dialogue with relevant stakeholders and can translate the business requirements to meaningful experiences via the product you own. You will also take service management ownership for named MyHR Services, meaning you ensure the services are up and running, collect the small development items and ensure needed technical development is raised and prioritised to keep the service up and running as expected.

This is a demanding job where you get to leave your fingerprints on the ambitious and exciting MyHR Service excellence journey, enhancing the enablers supporting it. We want you to be creative, inspiring, demanding and fast. We expect you to push the boundaries and help us create one of the most engaging, dynamic and rewarding HR experiences. 

You should have background in pr29628oduct/content development employing agile ways of working, as well as knowing how to ensure building feedback driven operations and identify backlog items for Software and Chatbot, both technical and content domain. As a person you should have excellent project coordination and communication skills, drive for getting things done, stay on top things around you and have a self-driven mindset. You should have ability to effectively lead teams while delivering quality on time. Moreover, you should be a skilled team player being able to take input from different stakeholders, defining and creating the best experiences for our people.

Location

The job location is Vaasa or Helsinki, Finland.

Responsibilities of the roles

• Ensure there is a holistic view into the MyHR Virtual assistant and WeLeap backlog management, prioritization and delivery as per experience priority. 
• Manage the small development item backlog for the named HR Services, supporting the target employee experience perceived via MyHR the people portal.
• Product Ownership of Virtual Assistant and WeLeap
• Production of Virtual assistant content with an operational excellence mindset, based on incoming data and ongoing annual clock activities.
• Plan, facilitate and follow-up virtual sprints to ensure right-sized and timely backlog items 
• Managing small development items with stakeholders and external partners
• Raising and refining the application backlog with small development and feedback-driven development items.
• Development of Virtual Assistant (AWS Lex) and other small software enhancements for the front-end, as per development guidelines.
• Management of named projects

About You
People Services community is a group of professionals who are solution-oriented collaborators, fostering a culture of people-centricity, operational excellence and focus on making an impact to the business.

We are looking for someone with already a track record of successful product ownership, preferably seeing a Chatbot shaped, delivered and operated. We require you to have a solid experience in backlog management (Atlassian used), leading a team of professionals and with a proven track-record of consistent throughput and high-quality deliverables. As a product owner you also thrive as a facilitator. Employee experience and how it can be reached and measured in practice, as also knowledge about core HR processes are needed to be able to be successful in this role.

Team works in a global setting and the selected person will be expected to interact with stakeholders, users and the community members, to ensure delivering a well-perceived service experience through content and activities delivered via the User Interfaces. You embrace the agile ways of working as also actively facilitate to the feature breakdown and refinement.

In our work we value an open and collaborative mindset and expect us to work together as a team. Backlog items are not considered as work-orders, but always as common goals, which we seek to solve in a human-centric manner.

To be successful in this role, we expect you to

• Proactively look for opportunities to partner and cooperate with your HR colleagues and business
• Put yourself in the shoes of our Wärtsilä colleagues to think what would serve best the whole company
• Be service-minded. If you don’t know something, you will for sure find it out!
• Experience working in a complex, global matrix organization, with strong interpersonal skills
• Track record of creating meaningful development backlog based on business and customer requirements (lead identification, scoping, agreeing, prioritizing, executing, finalizing, follow-up)
• Must have previous knowledge of independently managing a Chatbot creation and has experience in teaching the chatbot to support value creation and as well running the operation of chatbot.
• Willingness to develop the intelligence in a cost-efficient manner to ensure user input is captured by chatbot intent.
• Need to have experience in using content management systems (Contentful) and raising content derived technical requirements to other product owners
• Need to have experience of creating and operating content, frontend/interaction and chatbot analytics and having some experience in using such in driving operations.
• Strong eye for detail to ensure the content experience quality
• Content related development experience (HTML for email, small content fixes in front-end)
• Software development overall understanding, and a willingness to create small code fixes where necessary, experience in doing so considered a big advantage
• Experience in working in the intersection of a global delivery and customer feedback and balancing the different needs to support best possible output for the product.
• Native English fluency (text creation and copywriting is part of the role)
• Experience working with the Wärtsilä WeLeap application content publishing considered a plus 
• Experience working with HR domain process documentation, content and policies considered a plus as the role will have responsibility in servicing this area
• Experience in planning, scoping and facilitating timeboxed delivery in agile sprints

People Services is a place where you can have an impact on Wärtsilians day to day, helping us to deliver on our strategic goals while growing as a people pro and staying relevant for the future!

Contact & next steps
Please file your application by March 13th. Interviews will be started already during the application period.

Additional information: Anna-Maria Rönnqvist, HR Platforms Lead, March 9th, +358 505730210

Career, job, calling, future – whatever you call it, only you can define it!

Last application date: 13/03/2022
 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

All new Wärtsilä employees in Finland will attend occupational health check, including the drug test/screening. The legislation of the country followed when person is located outside of Finland.

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.