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Implementation Success Readiness Manager

more than one year ago

Posted: more than one year ago

Oracle

Company: Oracle

Finland

Location: Finland

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98103.Alliances Consultant 4.IC4

Implementation Success Readiness Manager

Description

The objective of Implementation Success Readiness Manager (ISRM) is to drive growth in partner’s delivery service by evolving implementation readiness. In this role an ISRM acts as a point of contact for partner’s implementation delivery leads, being a trusted advisor and advocate, working closely with the partner’s implementation teams to ensure the level of readiness required for implementation success and continued development of partner’s Oracle SaaS deployment capabilities.

We are looking for a strong candidate to work with partners across the EMEA region.

As ISRM you will work closely with the regional A&C partner managers, SaaS Customer Success Management and Oracle Sales. This role involves cross-team collaboration and influence. You will be part of EMEA team and work with all team members to pursue joint EMEA goals and initiatives.

Required Background\:

2+ years relevant experience in managing/monitoring SaaS implementations
Ability to facilitate workshops and enablement sessions
Ability to manage multiple parallel engagements
Degree in Engineering, MIS, IT, or related fields

Desirable Background

Implementation experience of SaaS projects, ideally Oracle SaaS
Understanding of Oracle’s SaaS solutions and related implementation aspects
Project Management training and certification is an advantage

Essential Skills & Abilities\:

Ability to build trusting relationships
Ability to effectively communicate with C-Level stakeholders
Team Working and Collaboration
Remain calm and controlled under pressure
Strong desire to learn and develop personally
Able to travel at short notice 50% of the time

Job Description

Implementation Success Readiness Manager works daily with focused group of partners developing partner’s delivery skills to implement Oracle SaaS solutions. ISRM needs to develop close and trusted relationship with partner delivery heads and have clear understanding of partner’s current capabilities and development needs. Following this analysis, ISRM will advise and execute the development plan for the partner including, but not limited to required product trainings, change management, project management, operational cloud management.

In his/her area of expertise, ISRM will contribute toward content development for specific training needs and deliver the training in agreement with A&C management and EMEA enablement team.

ISRM is also responsible to monitor focused partners selected implementation, advise, and assist in overcoming the issues. In this role ISRM serves as a point of contact to Oracle internal teams.

ISRM participates all innovation activities planned and executed by EMEA team.