The leading Christmas experience provider of Finnish Lapland is looking for seasonal staff for winter 2023-2024. Join our international team for an unforgettable working experience in Santa Claus' hometown of Rovaniemi, Finland. 

Every holiday season, families from all over the world travel to Rovaniemi to meet the one and only official Santa Claus of Finland. Even though Santa is often seen as the star of the show, he wouldn't be able to do what he does without the help of his trusted elves, since they are the ones who truly bring the Christmas magic to life through their stories and exceptional customer interaction.   

As a Santa’s helper your job would be to help create unforgettable Christmas experiences for our guests in either one or both of our two Christmas experience locations. In one location, you might be welcoming guests to SantaPark, Santa Claus’ Home Cavern. Welcome the guests to this wonderful indoor Christmas themed park and lead them through the different activities where you will be working. In the second location, you can expect to spend your days providing tailor-made Christmas experiences for families in the Santa Claus Secret Forest of Joulukka. Here the elves take visitors on unique adventures to learn the secrets from the command centre or take them to have a peek in our toy factory. We encourage you to bring your own skills, interests, and experiences to the role as you let your inner elf shine! 

Offer and benefits: 

• A fun international work environment with a young and energetic team. 
• Seasonal contract starting from early-November 2023 until mid-January 2024 (possibility to extend the contract until late spring). 
• Hourly salary regulated by the Finnish Collective Agreement for Customer Service Workers. 
• Sundays and official holidays in Finland double paid. 
• Job specific work training prior to the start of the season. 
• Occupational healthcare cover for the duration of the employment. 
• Airport pick-up upon arrival to Rovaniemi. 
• Staff accommodation available on request in fully furnished apartments; room and apartment are shared with other company employees. 
• Staff discount in shops and company restaurant and other employee benefits. 
• Once-in-a-lifetime opportunity to work in the capital of Finnish Lapland and experience a truly magical Christmas season. 

General requirements: 

• Ability to perform a variety of tasks in the role of a fairy-tale creature. 
• Excellent skills in English language, additional languages are desired. 
• Knowledge of Spanish language is beneficial. 
• Restaurant skills are highly valued.  
• Outgoing personality and ability to engage and entertain guests, bringing energy and enthusiasm to the role. 
• Comfortable speaking and performing in front of large groups. 
• Imagination, creativity, and storytelling abilities in addition to strong communication skills 
• Ability to provide excellent customer service, understanding and anticipating customer needs and working from the understanding that families come from very far away for a once-in-a-lifetime experience. 
• Capable of completing work tasks independently as well as working in a team 
• Proactive with a good work ethic 
• Good time-management and problem-solving skills 
• Ability to work throughout the whole season. 
• Ability to work outdoors for an extended period in winter conditions.
• Driving license and willingness to drive in winter conditions is highly valued. 

What to expect:  

• Season is from 6th November 2023 to 14th January 2024. 
• Salary: Paid per hour according to Program Service Collective Agreement
• Flexible working hours from Monday to Sunday with alternating days off.
• Team members are responsible to make their own way to and from work.