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Solution Analyst, part-time

Published date a week ago
Posted: a week ago
Company Relex
Company: Relex
Location Helsinki
Location: Helsinki

<p><img src="" alt="" width="100%" height=""></p> <div class="page"> <div class="layoutArea"> <div class="column"> <p>We’re RELEX, and our market-leading supply chain and retail planning platform combines revolutionary technology with the passion of our people to positively impact our customers, consumer brands and the world. We believe that technology should have a purpose, and ours helps reduce waste and CO2, champion sustainability and maximise customer satisfaction while minimising operative costs. Whatever drives you, you’ll find it here. You can be the change at RELEX.</p> </div> </div> </div> <p>We are looking for a part-time <strong>Solution Analyst</strong> to join our Business support &amp; testing team in Helsinki. You will join a close-knit, ambitious team of 17+ highly talented and motivated Analysts. The team is responsible for supporting continuous service customers and colleagues to get the most out of their RELEX system. In addition, the team supports the product organisation by conducting acceptance testing for development items.</p> <p>This position is ideal for students!</p> <p><strong>What you’ll be doing:</strong></p> <ul> <li>You will analyze and resolve supply chain related issues our customers and colleagues are facing by using RELEX’s leading-edge technology</li> <li>You will provide consulting and support to customers on developing their RELEX system</li> <li>You will ensure and support high-quality product development by conducting acceptance testing</li> <li>You will conduct analyses and investigations on ad-hoc basis for different internal stakeholders</li> </ul> <p><strong>What you’ll bring to the table:</strong></p> <ul> <li>Strong analytical and problem-solving skills</li> <li>Proactive and result-driven attitude towards work</li> <li>Ability to understand SCM systems from both business and IT perspectives</li> <li>Excellent communication skills in English</li> <li>Educational background in Industrial Engineering, Information &amp; Service Management, Operations Research, Mathematics, System sciences or other relevant subject expertise</li> <li>Capability to work occasionally in the evening due to global customer base</li> </ul> <p><strong>What we consider an advantage:</strong></p> <ul> <li>Additional language skills</li> <li>Work experience in customer service</li> <li>Ability to understand code and prior knowledge of databases</li> <li>Strong will to learn how our products operate and deliver world-class service</li> <li>Outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently</li> </ul> <p><strong>What we offer you in return:</strong>&nbsp;</p> <div class="page"> <div class="layoutArea"> <div class="column"> <p style="text-align: left;">Across RELEX, our people are supported and rewarded. In Finland, we go even further. As well as:</p> <ul> <li style="text-align: left;"> <p>Flexible and hybrid working</p> </li> <li style="text-align: left;"> <p>Extensive physical and wellbeing support</p> </li> <li style="text-align: left;"> <p>Up to 8 weeks of annual leave per year</p> </li> <li> <p style="text-align: left;">A true hybrid-working policy (home and office)</p> <p style="text-align: left;">We also offer a range of benefits to support you, your family and your life situation. We value your work-life balance and provide flexible hours with RELEX specific parental leave agreements.<br>As we’re a diverse team of smart, motivated and fun people, we also have an office gym,<br>host monthly sports and culture events (think kayaking, brewing club and more), offer a mobile phone package and bike leasing.</p> </li> </ul> </div> </div> </div> <div class="page"> <div class="layoutArea"> <div class="column"> <p>Our Customer Operations teams partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimise how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.</p> </div> </div> </div> <p>&nbsp;</p> <p><strong>Are you the one we’re looking for? Apply today and become a part of our RELEX family! </strong>If you have any questions, Rebekka from our recruitment team will be happy to answer them (rebekka.gotter(at)</p> <p><span style="font-weight: 400;">You can apply by sending your </span><span style="font-weight: 400;">cover letter and resume </span><span style="font-weight: 400;">through the application form</span><span style="font-weight: 400;">. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly, but definitely apply before 19th June 2023.</span></p>