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(Senior) Technical Expert W38-W64ᅠᅠᅠ

Published date 4 days ago
Posted: 4 days ago
Company Wärtsilä
Company: Wärtsilä
End date April 14, 2024
Due date: April 14, 2024
Location Turku
Location: Turku

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them. 

We are now looking to welcome an enthusiastic (Senior) Technical Expert W38-W64 to our skilled W38-W64 Global Technical Services Product team. The role is offered as a permanent contract and will be based in Turku, Finland or Trieste, Italy. We encourage applicants of various seniority levels, as the role can be offered as either Technical Expert or Senior Technical Expert.

What will you be doing?

In this role, you will be working in our Technical Services department, a globally recognized technical knowledge centre within Wärtsilä, where you will be providing a high level of product related technical support to external and internal customers during the product lifecycle. You will be solving complex technical issues by acquired experience and know-how as well as by performing root cause analysis. The tasks also include performing investigations and field testing at customer premises when required. You will also be responsible for the technical content in aftersales information like engine manuals and service bulletins.

As a (Senior) Technical Expert in the W38-W64 Global Technical Services Product team, travel will be required to meet with our customers around the world. Therefore, we hope that you are willing and ready to travel for approximately 30 – 60 working days per year. When you are not traveling, you will be able to work partially remotely, in accordance with our hybrid work model.

Your responsibilities for the role include, but are not limited to: 

  • Providing high level engine expert support for internal and external customers.
  • Making product improvements and product documentation.
  • Performing field testing of new products in the field.
  • Making feedback analyses and product reports.
  • Conducting site surveys and troubleshooting in the field.
  • Participation in the introduction of new engine types and other products.
  • Supporting new product commissioning.
  • Following up and solving problems together with other Technical Departments.
  • Being an innovative expert in Wärtsilä’s expert organization

The below will enable you to succeed in this role:

  • B. Sc. or M. Sc. in Mechanical Engineering or equivalent education.
  • Previous experience with 4-stroke engines, related auxiliary equipment, troubleshooting, or performance analyses.
  • Motivation and genuine interest to work with 4-stroke engines.
  • Experience with analysis and reporting.
  • Excellent interpersonal skills.
  • Service-minded and customer-oriented approach.
  • Proactive, systematic, and organized way of working.
  • Flexible attitude and ability to work independently.
  • Ambition to learn, adapt to, and develop new technologies. 
  • Strong English language skills, both verbal and written.
  • Willingness to travel 30 – 60 days per year.

What we offer:

In this role, you will be part of a global, innovative, and customer-driven organisation working with innovative technologies. We have a passion for doing right and our customers appreciate the best service in the world. In this position, you will pursuit continuous improvement with the combination of your existing expertise and passion for developing yourself and the ways of working.

We offer you an opportunity to be part of the extensive and latest Marine and Power Plant Technology. You will also have the opportunity to travel regularly and see the world while working with world-leading experts. The work varies a lot, depending on the project at hand and you will have the possibility to give valuable input for developing our products further.

This position offers excellent opportunities for professional growth. You will be a part of a great team with good team spirit, which we hope you will contribute to as well with your expertise and personality. To ensure our professionals are always up to date with the latest advancements, we will provide appropriate training for the job. 

Why you & us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline Sunday April 14th, 2024, by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager, Wärtsilä 38, 46, 50, 64 Alessio Pangos via email at alessio.pangos@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Last application date: 14/04/2024  

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com

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