I’m Jussi Jääskeläinen, Chief Architect and Head of Solution Architecture UC team in CPS PA Communication, Product Unit Unified Communication and I’m looking for a Solution Architect to work in Unified Communication domain. Product Area Communication is the common product house for all the B2B communication services within Telia footprint.

Ready to make better happen?

You will be joining Solution Architecture UC team, that has accountability for developing and operating Communication Service Hub, our inhouse enabler for almost all our Unified Communication services. In addition, we collaborate with different Unified Communication domain products, support, and work with them related to architecture, development, and operations.

The role includes, but is not limited to:

• Have the Solution Architect role for the Touchpoint family of Unified Communication products, based on Dstny Core Cloud PBX (Telepo) in all our markets.
• Be a key member of the agile team(s) working with development of our Touchpoint area products and services.
• Participate in the operations and support of our Touchpoint family products but especially our VIP service in Finland.
• Spearhead the cloudification of our Touchpoint area, be vital part of the work migrating to modern cloud-based service.
• Drive innovation and especially usage of AI to benefit our development, operations, and services towards our end-customers for the Touchpoint area but also in more generic for the whole Unified Communication area.

This is a great opportunity to use your vast experience and skills to help us modernize and move our Touchpoint family to the next decade to keep it relevant and attractive for our customers for years to come, while being efficient for us to maintain going forward. Touchpoint is a big and important part of our portfolio now and in the future.

In this role you will interact with multiple stakeholders and parties, and we expect our architects to be leaders and role models for driving our agenda forward in the different fields, not just in technical areas but also in way of working and personal relationships not forgetting the business and customer aspects.

Is this you?

You have mindset that drives you to improve the way we work, how we operate and develop the services and importantly how we continuously deliver value to our customers. You are curious about and open to the technological advancements. You have the patience to work with long term goals in mind, knowing that sometimes changes and improvements take time but having the right direction will get us there. You acknowledge the value and importance of the processes for sustainable service management and operations but know that the best way to implement them is not stiff rules and multiple checkpoints but tight collaboration with devops teams, communication, and instilling sense of ownership instead of handovers. You want to do the right thing, even when you know it’s the hard thing, but you are not rigid, knowing that there are multiple aspects to consider.

Due the security and other requirements connected to this role, you must live in Finland and have EU citizenship, Finnish citizenship being highly preferred. Finnish language is not mandatory, but naturally it is seen as a benefit, working with a Finnish environment and stakeholders.

This is a senior role with broad requirements and long experience expected.

Your personal competencies:

• You are customer-centric, consider every action and decision, in terms of its impact on the client.
• Result oriented and self-driven, you adjust behavior quickly and effectively to meet a goal, overcome an objection, or resolve a concern.
• Influencer, establish credibility; respond convincingly to challenges and convey energy in interaction with others.
• Team player, work together as opposed to separately or competitively; share responsibilities and pitch in to help the group complete the job.
• Can handle bad humor, as we have that plenty in the team.
   

Your Experience:

• Over 10 years of experience working within Unified Communication and specifically with the Telepo product. This experience must be in the deeper system level, not just on the usage/UI level or on customer solution level. Not having experience with Telepo is seen as a major disadvantage.
• Over 10 years of working with voice and SIP signalling. Tracing and analysing SIP using tools like Wireshark is seen mandatory and will be verified.
• Experience working with IMS networks.
• Good operations experience working with Linux OS.
• Strong background working with IP networking.
• Programming skills, not just scripting, are seen as major advantage. All the modern ways of working require programming competence.
• Good knowledge in the AI area, to be demonstrated how you are using AI in your workflows and services you have worked with.
• Experience, understanding and alignment with agile way of working, devops principles. Knowledge of SAFe is seen as a benefit.
• Good communication and collaboration skills.
• Long experience working in international companies and environments, with remotely diverse teams.

Telia is more than a workplace

With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work.  We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.

What happens next?
If you fancy joining our team, don’t hesitate to apply! If you want to know more about the job you are welcome to contact me at jussi.jaaskelainen@teliacompany.com , +358407333687, https://www.linkedin.com/in/jussijaaskelainen/

We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. Application deadline is 2024-04-15. During the process, required background controls will be performed.

Welcome to Telia – Join us and make better happen!