The Parts and Field Service (PFS) Business Performance Development function is responsible for driving operational improvements across end-to-end PFS processes, securing customer value creation and optimal operational efficiency. We proactively analyse opportunities for improvement in our operations and drive progress using Continuous Improvement, Service Design, and Agile methodologies. We are also responsible for sustaining the performance of processes and business applications.

Are you passionate about creating intuitive, user-centred digital products?

We’re excited to announce that our Digital Sales Development team is seeking a Product Designer to help us craft exceptional experiences for our global B2B customers.

This role is offered as a permanent contract and can be based in Helsinki, Vaasa, or Turku (Finland); Madrid or Bermeo (Spain); Trieste or Genova (Italy); or Budaörs (Hungary). We embrace a hybrid working model, offering flexibility to work partially remotely.

What will you be doing? 

As a Product Designer, you will play a key role in shaping user experiences by conducting in-depth user research, designing intuitive interfaces, and creating high-fidelity prototypes. You’ll ensure that design solutions are tailored to the needs of diverse user types, while working closely with cross-functional teams throughout the product lifecycle. Acting as the voice of the customer, you’ll promote user-centred design principles and a customer-first mindset across the team.

Your responsibilities for the role include, but are not limited to: 

• Conducting user research through both qualitative and quantitative methods, including interviews, surveys, and usability testing, to uncover user needs, pain points, and behaviours.
• Translating research insights into design solutions that address the specific needs of different user types.
• Designing wireframes, mock-ups, and interactive prototypes to visualise and validate concepts.
• Crafting intuitive and visually engaging user interfaces for both desktop and mobile platforms.
• Producing high-fidelity designs, including detailed interaction specifications and user flow documentation to support development.
• Collaborating closely with developers, subject matter experts, and analysts throughout the product lifecycle to ensure seamless implementation.
• Advocating for user-centred design and fostering a customer-centric culture within the team.

The following will enable you to succeed in this role:

• BSc or MSc in a relevant field, equivalent practical experience in UX design, product design, or a related field will also be considered.
• Good knowledge of usability, UX, and human factors principles to create intuitive and effective user experiences.
• Experience producing clear UX documentation, including workflows, requirements, use cases, usage scenarios, and UI kit specifications for developers.
• Proficiency with Figma and Adobe Creative Suite tools.
• Hands-on experience with B2B online products and interactions.
• A keen eye for detail, visual aesthetics, interaction quality, and overall usability.
• Solid understanding of front-end development concepts and a collaborative mindset that supports effective teamwork with developers.
• Confidence in presenting and defending design decisions based on user needs and business objectives.
• Fluency in English; additional languages are a plus.
• Willingness to travel.

Why you and us?

At PFS Business Unit Development, our culture is built on six core values: Proactiveness, Accountability, Collaboration, Excellence, Innovation, and Trust. We act with courage and initiative, always seeking opportunities to improve our business performance. We take full ownership of our work, staying committed until our goals are achieved. Collaboration and teamwork are at the heart of everything we do. We support one another, learn together, and grow as a team.

We strive for excellence by consistently giving our best and delivering meaningful value to our customers and stakeholders. We think differently and innovate strategically, embracing smart risks and learning from failure to continuously improve. Trust and openness are fundamental to our culture, fostering a transparent, respectful, and constructive working environment. This is a place where you’ll feel empowered, supported, and genuinely cared for.

Contact & next steps:

Are you still wondering if you should apply and would like to get something clarified? Please reach out to GM, Digital Sales and CX Development Patrik Ståhl via email at patrik.stahl@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal.

Application deadline: 20/07/2025 at 23:59 EEST

At Wärtsilä, we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities. Everyone can be their true self and succeed based on their job-relevant merits and abilities.

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings where applicable. When a person is located outside of Finland, the country's legislation is followed.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. 

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

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