At WithSecure™, we protect businesses all over the world. Our SaaS solutions safeguard against modern cyber threats, and our innovative Co-security approach reflects our belief that true protection requires collaboration and shared expertise. No one can solve every cyber security problem alone. Our vision is to become Europe’s flagship in cyber security. Every day, our talented teams work to prevent cyber extortion, secure critical infrastructure, and prevent misuse of sensitive data. At WithSecure, it’s our people who make us exceptional – a diverse community that values passion, purpose, and a commitment to workplace well-being. If you’re ready to make an impact with a company that’s transforming cybersecurity, we’d love to hear from you.

Purpose of role

The primary purposes of this role are to globally a) commercial management and ownership of Telco and MSP Partner business b) commercial management and ownership of the Telco and MSP Partner GTM and respective Marketplaces c) external and internal stakeholder and governance management and ownership of the above.

This is achieved by working closely with peers in our own team, various central teams (ie. Revops, marketing, customer success, product team, sales engineering, finance), and the mid-market and SMB sales teams.

Success in the role is measured by team OKR’s and/or quarterly targets that are set together with employee’s manager.

Areas of responsibility

• Head of Telco MSP operations and process: Telco and MSP partner business operational execution and related tasks in HQ. This includes WSSF hygiene, MSP program ownership, GTM strategy and playbooks.
• Head of Telco MSP Business Ownership: Create and manage Business Plans for the Telco and MSP partners.
• Head of Telco MSP Sales Coordination: Support and coordinate local sales activities with local sales teams.
• Head of Telco MSP marketing Plan: Ensure that marketing defines and follows up a joint marketplan with the Telco Business.
• Head of Telco MSP Partner integration: Coordinate and co-own API and integration work with respective teams.
• Communication: coordinate and organize internal and external communication activities, online events, sales materials and their distribution.
• Team internal presence: manage/coordinate content regarding the Telco business, intranet site, SharePoint. 

Key activities to be accountable for (in example):

• Create and follow up on business plan for Telco and MSP partners.
• Create and manage instructions related to Telco and MSP partner offerings and sales processes including related documentation.
• Create and manage campaigns for with the Telco and MSP partners in collaboration with internal teams.
• Attend relevant Telco Partner events both as a sponsor and participant. Plan to be done together with marketing. 
• Regular (weekly or bi-weekly, QBRs) business cadence with the Telco and MSP partners.
• Create Annual clock for the Telco partners.
• Regular events ie. Channel Sales calls, Partner webinars, Sphere.
• Scheduled and ad hoc internal/external communication activities.
• Keep Intranet and Sharepoint site content management up to date.

Key skills and experiences which will be helpful to be successful in this role:

• Self-driven “continuous development” mindset.
• Global Sales and Alliance management skills.
• Time management and organizing skills.
• Networking skills.
• Understanding of Telco and MSP partner business models.
• Ability to create sales material and mastering of respective tools for creation and sharing content.
• Salesforce CRM process and reporting skills.
• Presentation and influencing skills.