We are looking for new team members that want to contribute in our journey to become the customer’s first choice in trade finance by providing high quality service and by having a positive mind-set and strong drive for customer service. This is an opportunity for you to work in a cross border working environment with high customer focus, great team spirit as well as an opportunity to influence the continuing development of Nordea’s Trade Finance business.In today’s world, change is the one thing you can count on. But whatever the future brings, our customers remain at the heart of everything we do.That’s where you come in. Working with dedicated colleagues in an exciting, fast-paced environment, you’ll help meet our customers’ changing needs.We aim to be courageous and explorative in our approach to innovating better ways of delivering banking services – anytime, anywhere. This means you’ll have many opportunities to learn and grow as you build your career with us. Will you help us lead the way in creating great customer experiences?

Your future responsibilities

You’ll join Trade Finance Customer Service, where we work together with variety of corporate customers from small local businesses to large international companies.As Trade Finance Customer Officer, you will execute Trade Finance transactions as well as serve and advise our customers in their Trade Finance related inquiries. With your passion to serve our customers you will ensure high customer satisfaction by proactively proposing right solutions and providing professional and high-quality advising.As a person you are willing to continuously develop your personal and professional skills and competencies to meet the changing needs of our customers and reach targets set. As a proactive team member, you focus on continuous improvements and efficient execution of the daily business and with your positive mind-set you thrive in our open atmosphere that feeds from new ideas and different viewing angles.

Who you are

Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.

• You operate the best as part of a team, yet you are able to make decisions independently, also under pressure
• You are active team member that is courageous enough to bring up your own ideas
• You have positive attitude with the right focus on always doing your utmost to ensure top performance
• You are fluent in spoken and written Finnish and English, other languages are considered as advantage
• Though we will give you proper training for the job, we consider as huge advantage if you have previous experience of Trade Finance products, of export, import, logistics, corporate business or RS-affairs in general.